Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,806 reviews
  • Rated 5 out of 5 stars

    Av unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars......sounds awesome.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was prompt and cimpleted work quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected receiver to tv and dvd and programmed tv and receiver to work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & product. Geek Squad is AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great it made getting a new TV fun instead of hours of reading and trying to set stuff up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squah crew did a GREAT job diagnosing the issue and fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAMAHA AV RECEIVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHOWED UP ON TIME. VERY COURTEOUS AND PROFESSIONAL. VERY SATISFIED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very through , polite and respectful, enjoyable to see such nice people, they were prompt and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and we’re very knowledgeable about audio systems and logistics about hooking them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad..u call they schedule. Voila

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pick up instead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took to long and they cancelled on my delivery. Prefer pickup if possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired our head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin, Art, and not sure the third person but they all were very and helpful One person was a computer tech but he stayed and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came with a new receiver but unfortunately it want the right one we needed for our system. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed correctly and the system is working like we were expecting it to. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed the tuner and set up all the inputs. A few days later I asked about some settings and got clear answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient technicians. Arrived on time, got right to work, and solved our problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad Updated my sound system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is difficult for a senior to operate but the Geek Squad personnel were very helpful and patient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wooooooo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and friendly very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service by Geek Squad agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did an excellent job installing our new audio receiver, 4k DVD player, and programming our Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, they quickly reprogrammed my remote for the new product and were gone. Great job.

    I would recommend this to a friend