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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,781 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and did an excellent job. Very professional and conscientious. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for the Greek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were on time and did a great job of helping explain how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver or Processor Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AV receiver setup was tricky and the Squad handled it quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and completed the installation quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very professional and patient explaining how to use the new receiver and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality for an inexpensive receiver. My previous one lasted seventeen years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed correctly and the system is working like we were expecting it to. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID AN EXCELLENT JOB AND WAS VERY PLEASENT TO DEAL WITH. explained everything where I could undersatnd it perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Receiver

    Rated 2 out of 5 stars

    Clueless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman they send was very kind, but did not have a clue about the receiver, set up. Was asking me for instructions and seemed clueless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and we’re very knowledgeable about audio systems and logistics about hooking them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad member was fast, friendly and informative. He answered all my questions with grace and great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked hard and got install great. Cleaned up boxes and made sure I was happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient set up by Geek squad. Spent time instructing. I asked them to hook up a second zone and they returned and completed my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great it made getting a new TV fun instead of hours of reading and trying to set stuff up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my AV receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and connected the AV receiver and did a great job. He was courteous and very patient. Everything is in working order,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV , sound bar, music system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to have the geek squad out three times, but the last time with different technicians did the trick. It all works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient technicians. Arrived on time, got right to work, and solved our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV settngs adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job and solved my problems. I don't like your requirement of 50 letter minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent connected my AV Receiver and explained the functions. Service was great!

    I would recommend this to a friend