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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,806 reviews
  • Rated 5 out of 5 stars

    AV settngs adjustment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job and solved my problems. I don't like your requirement of 50 letter minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt, knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew how to reset my processor to the proper settings,well done job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad synchronized my speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who adjusted our sound system did an excellent job. It sounds excellent!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did ok on the installation but I wish they'd of given a little more of there time. I understand that everyone is busy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked hard and got install great. Cleaned up boxes and made sure I was happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was super efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech saved me $900 for an AV Receiver that was not needed. He then fixed our system the way it should have been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was very friendly and fast. He was very helpful and gave me some great recommendations for other projects I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our representative knew exactly what to do and helped us tremendously besides being very respectful. We are two seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and got the surround sound setup quick and very knowledgeable about what they were doing. Friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for the Greek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were on time and did a great job of helping explain how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor was very efficient in getting everything installed. Then he educated us both on how to use everything. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service..

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I was skeptical at first, however they did great, they exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and home theater setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater was set up with installation of new TV. Installation was completed and all questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation of a new HDMI cable. I would use the Geek Squad again. Helped us troubleshoot our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting issues with New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by the technician Very knowledgeable and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians were very friendly and helpful with questions I had during their installation process. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and completed the installation quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and audio perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents recommended solution for my TV that I think is effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up the receiver to my TV surround sound and home ceiling speakers

    I would recommend this to a friend