Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2796 reviews
(2,796 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
repaired our head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colin, Art, and not sure the third person but they all were very and helpful One person was a computer tech but he stayed and help
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was so helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech was very friendly and fast. He was very helpful and gave me some great recommendations for other projects I had.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our representative knew exactly what to do and helped us tremendously besides being very respectful. We are two seniors.
I would recommend this to a friendRated 5 out of 5 stars
Geed squad was quick and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a fantastic and quick job installing all the equipment. Highly recommend them.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up our av receiver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job. Some workarounds were needed. No problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech was super efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech saved me $900 for an AV Receiver that was not needed. He then fixed our system the way it should have been.
I would recommend this to a friendRated 5 out of 5 stars
Sevice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service technicians were very friendly and helpful with questions I had during their installation process. Great job!
I would recommend this to a friendRated 5 out of 5 stars
VERY QUICKLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YES!! THEY WERE GREAT AND ON TIME!! THERE KNOWLEDGE WAS ABOVE PAR AND JUST GREAT GUYS!! JOHN UNDERWOOD IS THE BEST
I would recommend this to a friendRated 5 out of 5 stars
Love my new surround sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, I now have an excellent sounding surround sound system!
I would recommend this to a friendRated 5 out of 5 stars
Resolved all the issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paul is excellent technical, He resolved all the problems I was having. He has a good knowledge and smart.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor was very efficient in getting everything installed. Then he educated us both on how to use everything. Very pleased!
I would recommend this to a friendRated 5 out of 5 stars
Surround Sound Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was on time and got the surround sound setup quick and very knowledgeable about what they were doing. Friendly too.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
TOP NOTCH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great. Friendly and really knew what they were doing.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and professional in every way. Highly recommend Geek squad to my friends and relatives.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect in every way!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job with a complicated speaker set up‼️‼️
I would recommend this to a friendRated 5 out of 5 stars
Sub-Woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member did an amazing job adjusted the sub-woofer.
I would recommend this to a friendRated 2 out of 5 stars
Geek Squad representative Leon was awful...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad representative Leon was awful, never want that Geek again! After setting up my new Denon AVR, he kept telling me that my BluRay DVD player did not work and needed replacing when it worked just fine. He never even checked the rear surround speaker connections or wireless receiver either. Leon also said he could not reprogram my Harmony One Remote and to just buy another one which I did, and later returned it after I requested a second opinion. Geek Brian arrived a week later and programmed my Harmony One without any problem. Leon also rudely said he needed to leave multiple times,before completing paid for services. Despite being asked to tidy cables etc Leon left them a mess, which Brian the next Geek to arrive fixed along with other things Leon failed to finish to my satisfaction. I called to complain about Leon and requested Brian instead.
No, I would not recommend this to a friend- Cons mentioned:Receiver
Rated 2 out of 5 stars
Clueless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman they send was very kind, but did not have a clue about the receiver, set up. Was asking me for instructions and seemed clueless.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Receiver in fast and great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install receiver, connect to speakers and set it up. Job well done
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad had to reinstall my home theater system and reprogram remote. It was disconnected because I purchased new receiver.
I would recommend this to a friend
