Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,781 reviews
  • Rated 5 out of 5 stars

    Quick setup and knowledge of my Sony TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD and TV was set up to play through my receivers surround speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad was quick and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic and quick job installing all the equipment. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the professional install of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed receiver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my receiver and remotes. Everything working great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was very friendly and fast. He was very helpful and gave me some great recommendations for other projects I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service by Geek Squad agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did an excellent job installing our new audio receiver, 4k DVD player, and programming our Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our representative knew exactly what to do and helped us tremendously besides being very respectful. We are two seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved all the issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul is excellent technical, He resolved all the problems I was having. He has a good knowledge and smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professional in every way. Highly recommend Geek squad to my friends and relatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired our head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin, Art, and not sure the third person but they all were very and helpful One person was a computer tech but he stayed and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians were very friendly and helpful with questions I had during their installation process. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub-Woofer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did an amazing job adjusted the sub-woofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY QUICKLY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES!! THEY WERE GREAT AND ON TIME!! THERE KNOWLEDGE WAS ABOVE PAR AND JUST GREAT GUYS!! JOHN UNDERWOOD IS THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has very talented geek sqaud team. Free installation and quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Task done well and very helpful and professional a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor is the best, very good and professional in his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job. Jeff was particularly detailed and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works great. Geek squad did a geat job of installing the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was super efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech saved me $900 for an AV Receiver that was not needed. He then fixed our system the way it should have been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor was very efficient in getting everything installed. Then he educated us both on how to use everything. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and got the surround sound setup quick and very knowledgeable about what they were doing. Friendly too.

    I would recommend this to a friend