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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,799 reviews
  • Rated 5 out of 5 stars

    Receiver in fast and great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install receiver, connect to speakers and set it up. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup and knowledge of my Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD and TV was set up to play through my receivers surround speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Just a Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick was terrific. He managed to get all the speakers working without my purchasing anything else. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into my new house and needed my system set up. Technician was very efficient and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my receiver and remotes. Everything working great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job. Jeff was particularly detailed and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install receiver professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech rep did an awesome job installing my tv receiver in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped set up the system, happy with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has very talented geek sqaud team. Free installation and quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott of Sctt of Geek Squad is exceptional. Very competent and adjusts to unexpected issues. squaf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works great. Geek squad did a geat job of installing the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the stock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is Outstanding. Bought the stock of Best buy b/c of their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an excellent job as always. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the professional install of the geek squad.

    I would recommend this to a friend
  • Cons mentioned:
    Receiver

    Rated 2 out of 5 stars

    Clueless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman they send was very kind, but did not have a clue about the receiver, set up. Was asking me for instructions and seemed clueless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and work was excellent. His suggestions for quality were welcomed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great representative of the geek squad. Clean, polite, knowledgeable, good customer service. Explained everything to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very good however he did not program our tv remote so that it would wrk prior to leaving. now remote not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Everyone was knowledgeable and could explain very clearly. Showed up days early.

    I would recommend this to a friend
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