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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,806 reviews
  • Rated 4 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very good however he did not program our tv remote so that it would wrk prior to leaving. now remote not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our av receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Some workarounds were needed. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver and Speaker Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech set up my Receiver and ran the wires to the speakers and tested everything. He was Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter with the Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my receiver to tv and other devices and made sure everything worked properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was meticulous and knowledgeable. He mounted tv and Sonos sound bar very efficiently. Professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my home theater system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody, is a talented, knowledgeable technician. Came to the house twice to make sure the new AVR setup was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my devices and got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my receiver and remotes. Everything working great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Geek Squad fir about 8-9 years, lucky to pretty much have the same guys all the time…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One BIG DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a reasonable price and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works great. Geek squad did a geat job of installing the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the stock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is Outstanding. Bought the stock of Best buy b/c of their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamal was awesome. He was attentive and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most knowledgeable tech I've ever encountered. Outstanding in every way. Both men were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad works hard to get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician put in lots of time and effort in getting my components reconnected. Return visit needed to complete the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and work was excellent. His suggestions for quality were welcomed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup and knowledge of my Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD and TV was set up to play through my receivers surround speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable and very friendly and quick to answer questions ,even from an old guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new tv mounted and as total tech customer the geek squad reconnected my av system at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job for me... They ensure everything is hooked up and working right! Love the service!

    I would recommend this to a friend