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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my audio equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all my audio equipment. They were professional, clean and everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver in fast and great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install receiver, connect to speakers and set it up. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William did an excellent job connecting new Sony 65” tv to my receiver and setting up the harmony elite universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy does it. Quick and thorough and I am loving the sounds I am now getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job with a complicated speaker set up‼️‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. The tech was very helpful and even solved some problems that were not part of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to set up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional when they came and knew exactly what to do ! Taking their time to show me everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents verified my connections on the receiver and showed me how to access Wi-Fi radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents rebooted my surround receiver to get it working properly after it locked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very competent. Didn’t try to upswell me on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thenewtvman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of hooking up my speaker system to the TV set up and explaning the operating process to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and knowledgeable crew. Considerate as well. Wore face masks and covered their shoes while inside our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped set up the system, happy with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient agents. They did a good job. Needed a second appointment to fix audio from tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent knew what to do and did a very good job mounting my TV and Sound bar speakers, he did a good job, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my a/v receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up the receiver to work with surround sound and Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the whole process. They guys that came out were very friendly and new exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my surroundsound system for me the man was awesome can’t say enough about him courteous conscientious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got everything done in a timely fashion decided and conquered the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed help setting up my receiver correctly. I recommend using Geek Squad.

    I would recommend this to a friend