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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,806 reviews
  • Rated 5 out of 5 stars

    My installers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and made sure all components worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad didn’t disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv to the wall and tied in the home theater. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We moved recently and needed new equipment for our stereo/tv. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very capable team. Always ready to help. Always have them close by to solve your home issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the professional install of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent mounted my TV and install all the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and install all the devices in an outstanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up multi channel

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional set up... great service.... knowledgeable... quick and easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job putting together the AV receiver and associated connecting devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Success

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and reconfigured my system to maximize the sound quality Very well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad coming to my home to install my new LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding gentlemen, and knowledgeable. Awesome service, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship by the Geek Squad. I am very pleased with their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with the tech. He was quite knowledgeable and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an excellent job as always. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always outstanding from geek Squad technicians. Will never look elsewhere for support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great install and I am extremely pleased with the outcome. Thanks Lucas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Task done well and very helpful and professional a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor is the best, very good and professional in his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job- very professional. So much faster than if we’d attempted on our own!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nish and Cyril are awesome. They both have superb customer service!

    I would recommend this to a friend