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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,781 reviews
  • Rated 5 out of 5 stars

    Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed help setting up my receiver correctly. I recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent solved problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professonal, friendly and described the problem that he solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and made sure all components worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new tv mounted and as total tech customer the geek squad reconnected my av system at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver and Speaker Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech set up my Receiver and ran the wires to the speakers and tested everything. He was Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter with the Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my receiver to tv and other devices and made sure everything worked properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squat is excellent! 26 characters remaining. I am done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and reconfigured my system to maximize the sound quality Very well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad coming to my home to install my new LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality service with curtious staff who are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad there is somebody who can do the work ! super nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job- very professional. So much faster than if we’d attempted on our own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We moved recently and needed new equipment for our stereo/tv. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up receiver and made sure everything worked including the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Scott

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinyl player set up with new cartridge, excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed our new receiver and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqaud were very professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my home theater system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody, is a talented, knowledgeable technician. Came to the house twice to make sure the new AVR setup was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! They came in and setup a new receiver and also gave me a detailed course on how to use it highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad once again knocking it out of the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV/TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, knowledgeable and efficient. Work was accomplish within one hour and I am completely satisfied.

    I would recommend this to a friend