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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,799 reviews
  • Rated 5 out of 5 stars

    Agent solved problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professonal, friendly and described the problem that he solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful reciever,loud speakers great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job for me... They ensure everything is hooked up and working right! Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to set up my new tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional when they came and knew exactly what to do ! Taking their time to show me everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Diagnosed issue and corrected problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job- very professional. So much faster than if we’d attempted on our own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job. Best experience. Exceeded our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William did an excellent job connecting new Sony 65” tv to my receiver and setting up the harmony elite universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people who treated my product with care :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with the tech. He was quite knowledgeable and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply pleased

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a complete job. No problems. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very capable team. Always ready to help. Always have them close by to solve your home issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient agents. They did a good job. Needed a second appointment to fix audio from tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up receiver and made sure everything worked including the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great install and I am extremely pleased with the outcome. Thanks Lucas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my surroundsound system for me the man was awesome can’t say enough about him courteous conscientious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thenewtvman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of hooking up my speaker system to the TV set up and explaning the operating process to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squat is excellent! 26 characters remaining. I am done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent knew what to do and did a very good job mounting my TV and Sound bar speakers, he did a good job, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices that I had. Did a great job.

    I would recommend this to a friend
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