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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2653 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the AC Adapter for Nintendo Switch for its compatibility, quality, and fast charging speed. Many appreciate its portability and the convenience of USB-C connectivity, with some using it as a replacement charger. However, some customers have expressed concerns about the device's impact on battery life, its size, cord length, and heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,653 reviews
  • Rated 5 out of 5 stars

    It works like it should

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Not a problem, no complaints just satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh yea great product. very strong energy transmission

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    eh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a brick, and it charges but nintendo can we avoid using bricks that take up 3 slots on the power strip? it's annoying. I'd go with the best buy brand.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Expensive but really the only solution

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct replacement so top quality and compatibility.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doordash sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this a week ago and for whatever reason best buy decided to ahip it theough doordash. I check the tracking every day and they keep pushing the delivery back to the bext day. Now it saying it wouldnt get delivered till the 19 its been 11 days waiting for this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it may just be my switch or not but this is the third time I have bought this charger in hopes it would work, unfortunately all the times I've bought it they never manage to charge it. I plug it into my switch and nothing happens, I have checked to see if my outlet was the problem but it turned out it was just the charger because other chargers different from this one have seemed to work successfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware Bestbuy Used Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a used product that said excellent condition. The product I received was in very poor condition because the USB C charge port was damaged and looked like it was chewed, and the charger didn't work a few of the times I tested it when plugging it into my Switch console. I returned the item immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Quality

    Rated 5 out of 5 stars

    Reliable and Convenient Charger for the Switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC Adapter for Nintendo Switch in black is a must-have accessory, whether you're replacing a lost charger or need an extra one for travel. It works flawlessly with the Nintendo Switch, providing reliable power for both handheld and docked modes. I love the versatility—it charges the console quickly and can even be used to power the dock for TV play. The compact design makes it easy to carry around, and the durable build feels like it will last. The only minor issue is that it’s slightly pricier than third-party alternatives, but the official adapter ensures compatibility and avoids any risk of damage to your console. It’s worth the investment for peace of mind. Overall, this is a dependable and high-quality charger that every Nintendo Switch owner should consider. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter charges my Switch fast and reliably, just like the original. Build quality feels solid, and it works both for handheld charging and when docked. Nice to have an extra one for travel or a second room.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Exactly what my Switch Needed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nintendo Switch adapter works perfectly — it’s fast, reliable, and super easy to use. I plugged it in and was ready to play within seconds. Charging is smooth, no overheating, and it feels sturdy and well-made. I’ve used a few off-brand adapters before, but this official one is definitely worth it for the quality and peace of mind. Best Buy shipped it quickly and it arrived in perfect condition. If you play your Switch often (especially in docked mode), this adapter is a must-have. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Nothing Beats a Switch Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super well, able to charge my phone and switch no matter what game I am playing. Able to charge over any game that tries to chow through battery.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product!!! The cable is the perfect length and it really sturdy!

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Trusted Product for Charging Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a way to recharge the Switch, I looked at all types of methods such ad USB-C cables, docking stations, and 3rd party AC plugs. After extensive research, I finally decided to purchase this official AC adapter. First, USB Type C cables can charge the Nintendo Switch, but it appears that the voltage is not exactly what the Nintendo Switch needs to properly recharge. It will take longer to recharge the system, and if the power source you use to plug the USB Type C cord is not powerful enough, the console could discharge faster than it charges. Next up, docking stations. I searched far and wide and could not find any docking stations (other than the official one that comes with the system) that would work from a 3rd party. The Nintendo Switch docking station was specially designed to transfer the video signal via the USB connector into the HDMI plug in the official docking station. So this ruled out finding a 3rd party docking station. Finally, I saw some 3rd party plugs that may work but where a hit-or-miss according to some reviews. Rather than take a risk, I stuck with this official charging AC plug. It's the same one that comes with the Nintendo Switch system, so you know for sure that it will work right. My only criticism with this plug is that it is a bit on the short side at 6-feet in length. A 10-foot cable would have been better to allow for a bit more reach. But luckily the length worked for my purposes. Thus, I didn't dock it any points for the length. I wanted to mention the 6-foot length, however, for other potential customers that may see this as an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Replaced a lost adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the lost adapter. Did not want to risk cheap third party adapters. Went with OEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently made an online purchase through Best Buy’s website, and the process was smooth and hassle-free. The site was easy to navigate, checkout was simple, and I received timely updates about my order. My item arrived on time and in perfect condition. Very satisfied with the overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Quality

    Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger, it's the second one I've bought and it has never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility, Usb-c

    Rated 5 out of 5 stars

    Multi adapator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best adaptor the switch has. It can charge the switch, be connected to the switch dock and also charges the switch pro controller. That makes it the multi useful adaptor. Best for charging the pro controller.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Does what it needs to do.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Charged the switch in a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    NICE 2nd ADAPTER FOR MY SWITCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I travel, it’s nice to have an adapter that I can just take with me rather than having to unplug it from the console and then plug it back in. As an official Nintendo Switch product, I know it is safe to use for my Switch and it fits perfectly in my Commuter Case. Small price to pay for convenience and knowing that the adapter will not harm my Nintendo Switch. Well worth the $29.99. :)

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It does what it needs to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fully functional AC adapter that works without issues and is fairly sturdy. If you need one, this is good. And it works with the Switch 2 as well, though only in handheld mode.

    I would recommend this to a friend
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