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Customer Ratings & Reviews

Your price for this item is $159.99
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Customer reviews

Rating 4.5 out of 5 stars with 2052 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 11.6" Chromebook's ease of use, lightweight design, and long battery life. Many appreciate its affordable price and compact size, finding it perfect for various needs. While some experienced issues with screen quality and storage limitations, the overall user experience is largely positive. Positive feedback also highlights its performance for basic web browsing and quick boot times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,052 reviews
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself. Was looking for a good working laptop that was inexpensive. This has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not notice that I have used this book for more than 3 years with no flaws. No complain at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tech purchase. And it is a great computer for me...a beginner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Product, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the same features you will find on any other chromebook, but there are sleeker models out there that also weigh less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It get's the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Thursday, paid 149.99 for it. That is about what it is worth. It is functional and does what I need it to do. Processor is about what you would expect for something this price. Overall not bad for the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it all the time, especially during business trips. She never had any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my father in law on Black Friday, good little starter laptop for doing simple web surfing He loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted to like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was getting a great deal. Wanted to love it. The "new" unit I bought had a faulty keyboard. Wanted to exchange but there were no more new units in stock. Disappointed that a brand new unit was defective. This would have been my 2nd Acer and the old netbook I had just never worked right. Gave Acer another shot and received this issue. Don't think I'll be buying another Acer again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson liked but it was not quite as good a quality as expected. Was fragile. Easily broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kids. Starts up fast and has what they need for school. Easy to setup. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for a beginner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my parent and she loves the chromebook. It’s a quality product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hate it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter for school - app play to complicated for her. Need to simplify more for children.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first one stopped turning on after 1month but the new one works great

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Do your research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon initial review, I thought this chromebook would be a great item for my daughter for games, school, youtube, etc. She opened the box on Christmas morning, and while excited said, "I didn't want a Chromebook." Before I got upset that this wasn't the exact item she wanted, I tried to talk her into it. We opened the box and tried to connect to our network. Screen went black. I googled this and apparently the screen going black is very common. Somehow we got the screen back up, and every adjustment to the screen besides a direct right angle would cause the screen to go white. You cannot play minecraft or other popular games due to the chrome operating system versus windows. Returned the item this morning 12/26. Upon return the geeksquad representative said and I quote "not a surprise." If the item is not of quality, why does Best Buy sell it?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This product was perfect for my eight year old.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product for younger children. My daughter was able to play all her favorite games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is perfect for my daughter. She loves it and hasn't had any problems at all..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop purchased for my kids. Kind of like an android tablet but with a keyboard. They love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought on black Friday for a excellent price. Use daily and so far no problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, handy, lightweight system. I love it. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "LAPTOP"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chrome books... I use it for everything works just as well as any other Laptop!

    I would recommend this to a friend