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Customer Ratings & Reviews

Your price for this item is $97.99

Customer reviews

Rating 4.1 out of 5 stars with 54 reviews

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78%
would recommend
to a friend

Customers are saying

Customers regard the 11.6" Refurbished Chromebook as easy to use, especially for online school and young children. Its small size and light weight are also frequently praised, along with its affordability. While some users experienced issues with software updates and screen problems, many found the product to be in good condition and performed well for its intended purpose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chrome book for basic internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for a chrome book that has all the basic functionality. These were purchased for elementary students and they do everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, sweet, simple. Affordable(:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough to leave feedback like I would like to do, but it arrived beautifully. Looked brand-spanking new but (refurbished.) It was charged enough as is to cut on, which took a minute or so. It was fun navigating through its features, looks as if it will be promising to its purpose. Sm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect For At-Home Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great for my second grade child. Easy to use and easy to set up. Good quality for price.

    I would recommend this to a friend
  • Cons mentioned:
    Software updates

    Rated 1 out of 5 stars

    Out of date.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook, although nice looking enough and has nice size and weight, it is no longer being updated by Acer. It is 4 years old and already out of date. The first thing you see when turning it on is a message stating that this device will no longer receive updates from Acer. Yes, $87 is a great price, but not something that is out of date. Also, with the included security package, although it states that it is free, Best Buy will charge you for it when you return it because "they can't tell if you used it". Then be prepared to be on the phone for two hours being transferred to various people trying to get your $29 back.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Bill,
      We appreciate you taking the time to write this review. We understand this is frustrating; unfortunately this is Google's Auto Update policy which applies to all Chromebook manufacturers. You can find more information about this policy at: https://support.google.com/chrome/a/answer/6220366?hl=en. Unfortunately Acer does not control the add-ons that a reseller may bundle with a product, but please note that you will still be able to continue using your device with its current software. 
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these for our kids for school. They were exactly what they needed and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter to use for her college classes and have fun on social media.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flexible for Distance Learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great inexpensive option for distance learning. Simple setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the kids school work. We purchased two and both work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little chrome book. Huge help for online school!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Kids love it. easy to operate. It come 2 days early

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my childs online schooling. Low price also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my nieces prop I broke. Good for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for my child for online schooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my child's online classes and also watching movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for grandson for Christmas and has held up great as he is 9 and a little rowdy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet. Brought for my grandson to do his class work on it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for schoolwork, great portability and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chromebook.. good price for a great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for young granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for child during crisis. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for distance learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to log into my children's student google accounts, doing so made it just like what they are used to at school. It seems to work well. The camera is not that great but it works for their class meetings. Overall you can beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    good chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good chromebook light weight not damaged or anything

    I would recommend this to a friend
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