Customer Ratings & Reviews

Love the Chrome Book, easy to use and it meets our online needs. We needed some additional training on it and went to the Best Buy in Findlay Ohio and they were awesome, very friendly, patient and helpful. Thank you for having good employee's

Bought this specifically because I was traveling abroad, and I was not disappointed. The battery life is phenomenal. Chrome OS took a little getting used to but overall, I really like it. I use it more than my Windows laptop and my iPad!

This was a present for my son and so far it works great for his use.

Mu laptop was over 4 years old and falling apart. I decided to buy the Acer Chromebook. When I found out it wasn't windows based I was a but nervous about learning a "new system". It's so easy to use that even I didn't have any problems.

This feels like one of the nicer Chromebooks out there. Screen is anti-glare, 1080P resolution, and the overall build quality feels better than the average Chromebook. Still not Mac build quality, but not disappointed at all at this price point.

I purchased this as a gift for my wife and she loves it. Battery life is amazing even on standby. Have not had any bad luck with this and she has put this through the ringer. I plan on getting me one to play around with soon.

Bought this for my son. He is a junior in hs and many teachers are using the google classroom. He also likes how it is lightweight and can sit on his lap (rather than how tablets need a flat surface when attached to a keyboard).

Love this chrome book. It has a good size screen. The HD works well. Transferred from Mac. Love the fact that everything is in the cloud. It's great that Microsoft has made their office solution available online. OneDrive works great.

love it . it works great. it just what we wanted for my daughter.

Outstanding. For those doubting what a Chromebook can do, it meets the needs for most laptop users. Browser, email and most basic things. With the addition of supporting Android apps, very little that you can't do.. Battery life is great.

I've been looking around for a chrome book for a few weeks now. The particular Best Buy where I live only carries 2 and neither are ones I wanted. So I drove an hour north to another best buy that had 6 in stock. I had debated on getting the Asus 2 n 1, but noticed this Acer was on sale for $50 off retail, plus it had 32 gb's of memory rather than the standard 16. The one on display worked really well and the 14" screen was a big plus. I couldn't wait to get home and try it out! Boy was I in for a shocker. Got it unpacked, plugged in, turned on and once it booted (which was fast), I logged in with my credentials, connected to my network, then launched the chrome browser. Everything was working great then BOOM! The mouse pointer disappeared. I tried everything. Considering the Chrome Books and Chrome Boxes pretty much require a mouse of some kind to navigate with, I was pretty crippled. I had to search on my phone for shortcuts on how to restart the chrome book. I did a restart a few times. I did a hard reset and power wash 3 times. After pressing Esc + refresh + power - I got the message that the chrome OS was either missing or damaged. So I created a USB recovery stick and did that. It worked! I was so happy! I went ahead and checked for updates and it updated the browser to the latest version. Played around on chrome a bit. Then decided to open up a solitaire game that's in my chrome for my mac mini. Sure enough, not 10 seconds after the game loaded, the mouse cursor disappeared. Again, I did the hard reset but this time the mouse didn't come back. After the power wash, a screen appeared asking me to connect a mouse to the chrome book (apparently it wouldn't detect it's own trackpad). I just finished reloading the recover USB drive again. Why you ask? It was the only way to "sign me out" before I pack it up and return it to the store on Tuesday. No "new" computer...whether it be a Windows based, Mac Based, or ChromeOS based....none should have any kind of hardware failures within the first 10 mins. I have 3 Acer laptops going back to 2006 and have always been impressed by them. Almost every monitor I've purchased in the last 10 years has been made by Acer. I'm typing this review from my Mac Mini and I'm using a 24" widescreen Acer monitor. This is the first Acer product I've purchased that didn't work right out of the box. Hopefully this is an isolated issue...but based on a few group message boards I've been to before writing this review, it's been an ongoing problem with chrome books from all manufactures for some time now, especially Acer. Also, I never write reviews. This is the first product I've bought from best buy in years that I've felt compelled to write a review about. So for the rest of you out there....based on the specs of this unit, if you're lucky enough for it to work for you right out of the box, it looks like a good product. Just beware that there's a chance the trackpad will fail on you, so have a spare mouse laying around. PS: if someone from Acer decides to reply to this review, think about it - why would I send it back to you for repair, when I can just return it to the store for a full refund OR exchange it for the ASUS 2 n 1 unit? I can understand if I had it for 6 months or so...but 1 day?

Bought this for my teen daughter, she uses it for everyday tasks from completing homework assignments to listening to music and watching videos. We also have a mac but my daughter uses google docs for a lot of classroom assignments.

The HD screen renders colors much more accurately than most Chromebooks. I have a Surface Pro 3 and while I like it very much I find myself reaching for the Chromebook first because it is so quick to start up and shut down.

It's great! Internet access is great. It's lightweight, has a great battery life. I use it to stream movies and music videos. I love the fact that it didn't come with pre-loaded with a lot of unnecessary apps. I'm really happy with it!

Best purchase I have made in last two years. Almost nobody needs full windows laptop anymore. Everything you require is accessible through websites and apps. And as Android apps are coming soon, this laptop would be a killer! :)

We needed a new Laptop for home use & this one is Great!

Easily starts up. Some minor google searching to get Netflix to load properly but I mainly purchased for school. Great speed & storage. Light weight. Nice graphics. Perfect for writing papers & more. Highly recommended.

great cheap laptop for beginner who are not tech savvy

This has turned out to be a great little chromebook for our 13-year-old daughter to do her school work on. We did a lot of research prior to choosing this particular chromebook. Very happy with our choice!

I'm so happy for my daughter she loves her laptop .