Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $284.99
Clearance
The comparable value price is $299.00

Customer reviews

Rating 4.5 out of 5 stars with 1099 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, screen size, and long battery life of the 14" Chromebook. Many also praise its lightweight design and affordable price. However, some users have experienced issues with the keyboard and trackpad, and a few find the storage capacity to be limited. The performance is generally considered good, though some users wish for more memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,099 reviews
  • Rated 5 out of 5 stars

    A great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas gift for my sister in law. Her MacBook died, and we wanted to get her a new computer but replacing it was too expensive. She’s so happy with her new laptop even though it’s not her Mac. For the price, it’s a great computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a new OS user.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my computer. It has so many good features to it. And I am new to the chrome book and the OS. I want to thank the salesman that helped me through the whole way to satisfy my needs for a great computer. Thank you Best Buy, you guys are awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for easy use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you are looking for is internet surfing and internet email, then this is for you! It has the look and feel of a laptop without having to hunt and peck on a tablet. I you need a keyboard with the functionality of a tablet you can't go wrong with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially researched this chromebook months before purchasing, but decided to wait until I reviewed all my options. When I finally decided to make a purchase, this chromebook was the best option. I'm very happy with this product. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for surfing the internet. It does what it was supposed to do. I was having a problem where the screen would freeze and then take about a minute to refresh and unfreeze. I ended up wiping the device and re-logging in, works perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough for normal office work. I use an external keyboard, so that helps alleviate concerns from "cheap" keyboard issues, typically you'll see that on laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a chromebook but wanted something bigger than 13". There aren't many options around but I'm glad I stumbled onto this one. Great build quality, great chromebook to use and for only $300! It's the best one I've used and I tried a bunch before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for web browsing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Chromebook for my dad as a Christmas gift to replace his Toshiba laptop that was slow and would disconnect from the internet all the time. He uses this Chromebook to browse the internet and that's about it, says it hasn't kicked him off yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use, Perfect for Light Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for surfing the internet and watching videos. Great for a user who is not wanting to download items or game on a laptop. Only issue, the system did not download newest updates immediately so remembering to go back and check is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this little Chromebook has not let me down. It connects fast and has been very responsive. Although I was told that the internet would be a bit slower than a regular laptop, I haven't seen any difference in speed. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Chromebook for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook functions well and is an affordable price. The metal casing gives it the look/feel of a much more expensive product. If you have someone that needs a laptop for surfing, email or streaming services, this will do that and more!!!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't love this laptop. It's good for basics but it really does feel far too stiff. It runs well as long as you keep nothing on it or open.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Lacey,

      Sorry to hear your Acer Chromebook did not meet your expectations. This is not the experience we want our customers to have. Please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=d03507e1310dc20f09c73dab80178eb6ee80d519

      NOTE: This is a one-time URL specifically generated for Lacey. For others needing assistance, please contact Acer:
      http://www.acer.com/ac/en/US/content/service-contact.

      Thank you
      Acer America Acer

  • Rated 4 out of 5 stars

    Good build quality, value and performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with the Chrome OS. Overall this is a great, inexpensive solution for someone who doesn't need any more than a browser interface can provide. Got this for my elderly relative and it was perfect for their limited needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for presentation - instructor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that lacks is the wireless connection. It can be spotty and slow while other devices are working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Sweet Chromebook, Bought this to replace my dad's old Windows laptop. I recommended this one to him which is just chrome based and laptop boots up just way faster than what he had before. I have to say that he's loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but similar screen issues as others

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality machine. Nice build and feel. I had the same issues that others mentioned in that the screen would go dark once every session and I'd need to reboot. Too bad because I liked almost everything else about this chromebook.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for Internet based work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Chromebook is working great for me. My only complaint is that I can't adjust the font size of the Chrome tabs. It's not a huge deal, but that writing is rather small!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very delicate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for school use and it gets the job done, but they’re cheaply made and the battery died after 2 weeks it won’t turn on unless plugged in. I tried changing it and they wouldn’t let me cuz of a smalll scratch

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Sorry to hear your Acer Chromebook did not meet your expectations. This is not the experience we want our customers to have and we would certainly like to help you get this resolved. Please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=862eec78765a7bed151c1bb9417800fccdcd8418
      Thank you
      Acer America Acer

  • Rated 5 out of 5 stars

    great pc for internet browsing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook. I did some quick research, and I already owned another Acer pc (Windows 10) and have been happy with Acer. For the cost and security it provides, chromebook is a great computer for browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, versatile gadget! Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly easy to begin, to use and to enjoy! Can carry it anywhere and use it whenever, even across the table from my grumpy, aging husband who does not realize I am using it for home office work! Yea!

    I would recommend this to a friend