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Customer Ratings & Reviews

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$206.99
Save $22.01
Comp. Value: $229.00

Customer reviews

Rating 4.4 out of 5 stars with 649 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 15.6" Chromebook's ease of use, screen size, price, and battery life. Many appreciate its lightweight design and find it performs adequately for everyday tasks. While some users mention compatibility challenges with certain applications, the positive feedback on usability and affordability is prominent. Overall, the Chromebook receives praise for being a convenient and budget-friendly option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-649 of 649 reviews
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken!!! The caps lock key fell right off! Computer randomly shuts on and off.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear IrnG,
      We are sorry to hear your Acer Chromebook arrived broken. We suggest you contact Best Buy for your return/swap options. They will be happy to help you with your order and to get you a working Chromebook.
      We appreciate you taking the time to write this review and offer your feedback.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    The camera stop working the mouse pad freezes up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item Sucks had to return due to mouse pad freeze up and camera stop working.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team via phone, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    acer chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for 2 weeks and it stoppped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    clicker broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take this back because the clicker on the mouse did not work.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Customer,
      We are sorry to hear this; we understand you returned the Acer product but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Rated 1 out of 5 stars

    No cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer arrived with no charging cable that you need.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear SampsonFamily,
      We are sorry to hear this. We would be happy to send you a replacement power cord/AC adapter. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=cb0529582e702ae6cbe796ff1c3f4d0e86a4e0c3
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's terrible, slow, no memory, difficult to use!!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Deck,
      We are sorry to hear you are unhappy with your Acer Chromebook. Chromebooks are different from Windows laptops, and we would like to work with you to see if we can improve your experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=80d161a7dacb9bd7993b5d34215fc6bd681ee6a8
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for everyday use. User friendly, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for distance learning. Children were happy overall with purchase keyboard a little odd to get used to but overall quality versus price very happy with products and what recommen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice just wish it had a keypad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm getting used to the keyboard, and it is doing what I bought it for, I just wish I would have realized there is not a keypad on the side.

    I would recommend this to a friend