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Customer Ratings & Reviews

Your price for this item is $206.99
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Customer reviews

Rating 4.4 out of 5 stars with 649 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 15.6" Chromebook's ease of use, screen size, price, and battery life. Many appreciate its lightweight design and find it performs adequately for everyday tasks. While some users mention compatibility challenges with certain applications, the positive feedback on usability and affordability is prominent. Overall, the Chromebook receives praise for being a convenient and budget-friendly option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 649 reviews
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop its perfect for students of all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple powerful tool for web browsing movies and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop got it on cyber Monday Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the Laptop was a gift for my Nephew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first chromebook purchase. Couldn't be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that it's not a windows platform. It's very easy to use. Definitely need a mouse with this guy though. And the keyboard is somewhat smaller than I expected but I will get used to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound volume not as good as previous Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this new Acer Chromebook this week and the sound volume is only about half of the previous Acer Chromebook I purchased 2 1/2 years ago! Other functions appear to be similar to my previous unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must nave gotten one with a glitch; A few friends bought theirs at the same time, & they love theirs.... I'm gonna re-box mine & exchange it --

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Jack,
      We are sorry to hear this; we understand you returned the Acer Chromebook but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Meh... Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I know it has a low price point. So I got what I paid for. The resolution is terrible. And I’ve had to restart it several times because the mic stopped working for Zoom.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient product for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item used by an elderly whom has very very computer tech ability and used to view church programs on sunday during the virus. So far has been very reliable for the task.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but drops out on my wife's yoga class and work zoom calls. Bought an ipad which works better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend honestly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was defective and because of the pandemic I didn’t have time to take it back. The Mouse pad would freeze up and the screen would freeze all the time. I had to connect an actual mouse to it to get it to stop freezing. The only reason I didn’t take it back is because I had school work due back to back and it was around finals so I didn’t have time to wait for another computer. It’s ok tho as long as you have an actual mouse

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Vonn,
      We are sorry to hear you are having problems with the touchpad on your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=a6218412d73ad27906f9c70bf0ae98efacb5aaac
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I always end up pressing the search button which interrupts my activity. The button is awkwardly placed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bulkier that I had anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and heavy...though it served a purpose when my Surface died and needed something cheap...Happened at the worse time - Christmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Lenovo for life buyer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointing, especially if you use this to watch a video from your files. I usually use and purchase Lenovo laptops and chromebooks, but I will probably change brands with my next purchase. Plus you have to go through hell to write and edit documents offline. My older version, which I regret giving to a friend that needed a laptop performed better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If its a budget system for a student or social media its ok, My daughter used this for college and it was ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Acer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product. Got it for the kids and they didn't really use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mom, she and I are having a hard time figuring it out. It's almost like it's to easy to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets job done. Not the best one available. Needs better picture and sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return it due to mouse being broken, and laptop would constantly need rebooting.

    I would recommend this to a friend