Customer Ratings & Reviews
- Model:
- CB3-532-108H
- SKU:
- 6359610
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the 15.6" Chromebook's ease of use, screen size, price, and battery life. Many appreciate its lightweight design and find it performs adequately for everyday tasks. While some users mention compatibility challenges with certain applications, the positive feedback on usability and affordability is prominent. Overall, the Chromebook receives praise for being a convenient and budget-friendly option.
This summary was generated by AI based on customer reviews.
Its slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what it is, works really slow key board not user friendly
No, I would not recommend this to a friendNot sure how to navigate some of the features of a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color but it should come with how to use mannuel as is different from my old acer windows
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting use to the functions but I can’t really complain you get what you paid for
I would recommend this to a friendGood enough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for basic remote work use. Nervous about the barrel power connection.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this computer, it's great for on the go when she's doing her homework.
I would recommend this to a friendEasy to navigate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that's wrong is sometimes the mouse freezes on the chrombook
I would recommend this to a friendgreat for elementary students
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use for my child who is in online classes at this time.
I would recommend this to a friendchromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.chrome book not what I wanted. Found one much better at a different store.
No, I would not recommend this to a friendIt's going back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I will be returning this Chromebook. The screen is pretty bright but the quality is lacking. The resolution is a little on the grainy side. The sound is weak. Even turned all the way up, it's still quiet. The main reason why this is going back is because it keeps disconnecting from my wifi!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cubism,
We are sorry to hear you are having wifi issues with your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=8f5b8b5ad695f0ec637fc4b0101b54a1339effc5
We appreciate you taking the time to write this review.
Regards,
Acer America
not bad...not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing fancy but it works for basic web surfing etc...
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. It is a very basic computer
No, I would not recommend this to a friendMediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Was given a 3 month subscription to Disney plus but the chrome does not support such app. Some app are not supported for whatever reason. Maybe limited space. Overall it’s good for my kid with some exemptions, suck as app I need for kids.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Alex,
We are sorry to hear you are having problems activating Disney+ on your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=332f29f80d271cab10b2e52c71f2c4975da0ea94
We appreciate you taking the time to write this review.
Regards,
Acer America
Sometimes you get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical that a laptop at this price point could be any good. But the reviews were great so I took a chance. Perhaps I just got a dud. Main problem was that battery was dead on arrival. Would not charge or hold a charge. Beyond that, the laptop felt cheap with flimsy plastic. Felt like I might break it if I opened and closed it too often. Internet connection seemed weak despite good wifi in my house. Browser window scroll bar on the right side was difficult to access ... like it was partially hidden. Not enjoyable to use in any way. I will continue to remain stumped by all the good reviews of this laptop. I returned it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Stan,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind or need help with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Worst computer ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was introduced to my first computer, the Wang, in the late60s and have been using one ever since. In 2015, I bought a Chromebook and have just loved it. It is nimble, intuitive, and missing all the stuff we hate about computers so went in search of a new one. I have now bought 3 new ones and 1 rehabbed one. They were ALL bad beyond belief. Glitchy, unpredictable, heavy, cumbersome, and infuriating. I am going to replace the broken function key and stick with my 2015. Save yourself the grief.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Mouser,
We are sorry to hear you are unhappy with your Acer Chromebook in some areas, and we understand this is frustrating. This is not the experience we want our customers to have, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=0a19711fc7cf49bd6aea61c417377c43e6411a87
We appreciate you taking the time to write this review.
Regards,
Acer America
Way slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the speed of this Chromebook. Have tried to speed it up, but nothing works, which is why I ordered a full blown laptop instead.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Sherwood,
We are sorry to hear you are unhappy with the performance of your Acer Chromebook. This is not the experience we want our customers to have and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=418050cf8cc693a65bf09ad8cd03cd92a6dcfe95
We appreciate you taking the time to write this review.
Regards,
Acer America
Not what I expected; Poor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lesson learned. Cheaply made materials. Poor quality. Do yourself a favor and upgrade and spend more on a better made product. I plan to return it immediately and get something else.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear this; we understand you returned the Acer Chromebook but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
We appreciate you taking the time to write this review.
Best regards,
Acer America
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the laptop I wanted I've never had a chrome book before and I cannot do my work on it. It's been very hard trying to speak to someone about my options since covid19.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Starlite,
Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. We suggest you contact Best Buy to inquire on your return options, if you are unable to use this device. We appreciate you taking the time to write this review.
Regards, Acer America
Mousepad becomes inoperative after short usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After typing more than just a few words, it's impossible to move the curser with the mousepad. Pure and simple. Useless. At that point, plugging in an external mouse sometimes allows me to move the curser (like right now) to click on the box(es) to Send (in the case of an email) or to answer "No" to "Would you recommend this to a friend? (My external mouse is plugged in now to allow me to complete this review. This was not mentioned as a prerequisite for using the computer when I bought it.)
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jim,
We are sorry to hear you are having problems with the touchpad on your Acer Chromebook, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=3d9a085aafcd69de411da887a2e467b584d720d7
We appreciate you taking the time to write this review.
Regards,
Acer America
Utter garbage, avoid at all costs.HP brand better.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Broke, blue screen of death before nine month marker. I was very disappointed in this product especially since I had to run out and get my son a new one. Best Buy was of no help in the store due to pandemic and we needed a new one right away due to remote learning so I had to just suck it up, consider it a loss and buy a new one, different brand of course. Too bad.
No, I would not recommend this to a friendCredit card overcharged!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My credit card was over charged estimated amount $50. Chromebook was $199 my Microsoft software was $39.99. My credit card was charge $299.95. I have been trying to speak with someone on this matter for a month, seem like its impossible. I wish to return this item, the service is horrible. I do not have extra $50 to hand over to anyone.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Unsatisfied,
We are sorry to hear you are having problems with your Best Buy purchase. You should be able to contact their customer service at 1 (888) 237-8289, and ask for help with your order/charges.
We appreciate you taking the time to write this review.
Regards,
Acer America