Customer Ratings & Reviews
- Model:
- CB3-532-108H
- SKU:
- 6359610
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the 15.6" Chromebook's ease of use, screen size, price, and battery life. Many appreciate its lightweight design and find it performs adequately for everyday tasks. While some users mention compatibility challenges with certain applications, the positive feedback on usability and affordability is prominent. Overall, the Chromebook receives praise for being a convenient and budget-friendly option.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop isn’t very easy to use and it broke after a year. (Turned it off and it never came back on)
No, I would not recommend this to a friendDon't buy it if you like something more sophistica
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buyed this OS thinking in only watch videos and nextflix. And it's too bad, I regret my decision to waist my time on that.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have and we want to work with you to see how we can help
improve this experience. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=d563400cf184d14c4b8c1c1922d6a7dedd1aa643
We appreciate you taking the time to write this review.
Thank you
Acer America
It was defective from the factory.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer shut down and would not turn back on the day I got it. After charging it for 24 hours it’s still did not work. When I called tech-support At Acer, I sat on hold for an hour for them to tell me that they didn’t have anyone that could help me that day. I return to the computer
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer product. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Acer brand new for my son to use for school and it didn't even work it was a waist of money and a waist of time. I called Acer and they couldn't even offer me a coupon or discount code to purchase another computer at least best buy gave me my money back.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JPJR,
We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=3555b0c0585f8d67b4cd3b5ffd00ed8f3fb1431b
We appreciate you taking the time to write this review.
Regards,
Acer America
Never got a chance to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get a chance to use it because the free programs Micro Trends and office 365 would not load. Support person from Micro Trends trashed the program and wanted me to purchase a program fro m him for $199.00. He also told me that the Geek Squad wouldn't be helpful. I called the Geek Squad for assistance but the wait was too long.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Power42,
We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=06f1cf949a7dd005bf9f452a2f1006ccbd3ff4f8
We appreciate you taking the time to write this review.
Regards,
Acer America
Screen is scrambled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was perfect when I set it up. After a day of use the screen scrambled. I've been trying to get in touch with best but about it but I haven't received any help on what to do about this issue. It will be greatfully appreciated if someone can please help me!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Tabby,
We are sorry to hear you are having problems with the LCD screen on your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=71a6661997d7477971baa421afe92c02baf05c14
We appreciate you taking the time to write this review.
Regards,
Acer America
DO NOT WORK GET VERY HOT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.L AM VERY SAD IT GET VERY HOT I WANT MY MONEY BACK I GOT IT ONLINE BECAUSE I COULD NOT COME IN I ALWAY LIKE TO DEAL WITH A REAL PERSON HELP ME SOMEBODY
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Pupshur,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=ec755090796ea8de2c18fa91c51ebaa15d9ff296
We appreciate you taking the time to write this review.
Regards,
Acer America
Terrible purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within one week, the screen went black and would not hold a charge. Due to COVID, Best Buy would not assist and we had to mail it back to the manufacturer. Student is without the device they need. You must do better, Best Buy.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Swangels,
We are sorry to hear your Acer Chromebook needed repair for the LCD screen, however we are glad you were able to take advantage of the manufacturer's warranty to get this resolved. We will get your Chromebook repaired and back to you as quickly as possible. If you need further assistance with the repair or have any questions, please fill out this form so we can contact and assist you: http://csapps.acer.com/prompt/?key=b8c9174a65044c107e169b3f4d113cf883a586cd
Your input is very important to us as we are always looking for ways to improve our customer's experience.
We appreciate you taking the time to write this review.
Regards,
Acer America
I wish I can give 0
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this pc stopped working on month 3. It didn't fall or anything but the lcd went dead. When I sent it to Acer because it has a 1 year waranty, they said that that part isn't covered and I have to pay $157 to fix it. I'm very disappointed because I spent over $200 on this thing
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Nafnina,
We are very sorry for the inconvenience this has caused you; we can certainly understand you’re frustrated, but physical damage does not occur due to age or normal usage of the device, therefore this type of damage is not covered under the manufacturer’s warranty. With that said we do understand this is frustrating for you, and we want to work with you to see how we can help improve this experience. If you will please take the time to contact us by phone, we can help address any problems you may be experiencing.
Acer Support:
Phone - 1-866-695-2237
Regards,
Acer America
only lasted 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 weeks. Then the cursor would disappear after machine was on for 5 to 120 min. Spent a long time on phone getting switched from person to person to resolve, Sent machine back and waiting for credit.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer Chromebook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hated it. doesn't work like a regular laptop. everything is google/chrome driven. can't "save" like normal. It went back the next day. Not at all a reflection on Best Buy. I just hated the product.
I would recommend this to a friendNot worth the money!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed a computer for his school and this computer would not let him share his work even after my husband downloaded that app he need to do so. Half the apps he needed couldn't be downloaded. Stick with a HP!!!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cole,
We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=f7ea828347c6fe3d456d3a2dd34b7b1b17daf392
We appreciate you taking the time to write this review.
Regards,
Acer America
The OS system went missing after 2 weeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was working fine at first, but on the second week the OS system went missing. I am already having to send it out for maintainence. I am NOT happy with this product and will not be buying a chrome book again.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Chromebook is needing warranty repair. We understand this is frustrating, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=ea230971f5f26d41751d4e178b1855ac752840a1
We appreciate you taking the time to write this review.
Regards,
Acer America
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this thing a month it quit working and the only way it will work is if the charging cord is plugged in Will be returning as soon as possible
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Nothappy,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Reject!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook charger stopped working. Had to buy expensive universal charger. Following week Chromebook went black. Returning for refund.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Ann,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Won’t turn after only 6 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed it while it was working but after 6 weeks it stopped turning on. Now I have to send it back and wait 7-10 for the warranty repair.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Sammy,
We are sorry to hear your Acer Chromebook is in need of warranty service. We understand this is frustrating especially after such a recent purchase. Since you took advantage of the warranty on your product, we will get your Chromebook repaired and back to you as quickly as possible.
Your input is very important to us as we are always looking for ways to improve our customer's experience. We appreciate you taking the time to write this review.
Regards,
Acer America
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont like crome,why not Microsoft search did not get set up have a geek squad number but cannot get help, during this mess.
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear Riverrat1943,
We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=4471ff2499ffe57314c87b8b81418e377bab8cc7
We appreciate you taking the time to write this review.
Regards,
Acer America
I don’t like Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found out today I have to sign up for gmail so my wife can book mark her YouTube video’s I didn’t know this when I bought it
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you are unhappy with some of the features of your Acer Chromebook. This is not the experience we want our customers to have and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=74b85c8edadf44ba989e2c8cbf41382117d1b3d8
We appreciate you taking the time to write this review.
Thank you
Acer America
Broke in three weeks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so upset that we have to send in our chrome book to be fixed after only having it for three weeks.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cass,
We are sorry to hear your Acer Chromebook required warranty repair. Since you took advantage of the warranty on your product we will get your Chromebook repaired and back to you as quickly as possible. If you have any questions about the repair or otherwise need assistance, please feel free to contact our support team. Your input is very important to us as we are always looking for ways to improve our customer's experience. We appreciate you taking the time to write this review.
Thank you,
Acer America
Just no.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box it couldn't handle streaming Netflix. Not worth it, get a real laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Gamer,
Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America