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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,614 reviews
  • Rated 5 out of 5 stars

    The Chrome Book has worked very well for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this chrome book just to use for financial information. The chrome book has worked very well and we have not had any issues. In fact my husband is on the chrome book every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole concept of cloud computing offset me in the beginning. However this notebook is absolutely perfect for checking email and surfing the web. Why spend $1200 when you can spend 100?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a durable product. Ease of use is excellent. Special pricing sealed the deal. Company support answered first-time user questions quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great personal computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal computer for a 12 year old. She can complete her homework and play her fav games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive option for a student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several Chromebooks and laptops over the years, and the Acer is one of the best brands. Perfect for middle-school students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop and I did not want a Windows OS. This chromebook is like having a android tablet and a laptop combined. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for school and it sure does the job. The keyboard is different from what I'm used to. And sometimes sites require a mouse. But overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Chromebook, Lackluster Screen

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Chromebook that's mere inches from being a great Chromebook. First off, the build quality is great for the price. The chassis is mostly plastic, but it's sturdy and doesn't seem to have any creaks or ill-fitting seams. On top is a dark aluminum lid that feels good and gives the entire Chromebook a more premium look. Included are two USB 3.0 jacks, a headphone/mic jack and a full-size SD card slot. The included charger is the older coaxial type and not USB C. The keyboard is sturdy and very nice for a low-price laptop. The top mounted speakers get loud, if a little shrill, but are better than most laptops. Perfect for watching moves on the big screen. The only place this Chromebook falls short is the screen. 1366x768 is just too low resolution for a screen that size. Viewing angles are bad, too. Anything off-axis causes the screen to look like a photo negative. At this point full HD screens should be standard everywhere as more expensive laptops start to sport 4K screens. The Intel processor and 4GB of memory seem to be adequate for most tasks. This machine also supports the Google Play store for downloading and running Android apps. You may need to update the operating system in order to activate it. Overall, this would be a good choice for students, but the poor screen holds it back from being a daily driver for most adults.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do you recommend this for a kid my son is in ninth grade and it works well for any kind of school projects that need to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap & does its job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the Wifey for her school... This is a little different what im use to but we needed a quick laptop for school and this did its job...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for games & looking things up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot and it doesn't crash as much during gaming. I really don't like the ads when gaming tryed to use them and then tryed to get rid of them. Everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my boyfriend and he loves it. It came very helpful with school and it was fast. After a few years is still in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebooks had staff who specializes in chromebook help me find one that had just what I was looking for in a chromebook so I didn't spend money for features I didn't need or want!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK laptaop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is a bit weaker for the screen size. Would recommend similar but more powerful model from Lenovo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son and he loves it. He is able to do everything he needs to get done for his school projects, homework, and more. Perfect buy for my little guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 11 year old daughter. It works great for watching netflix and playing her little games. It's great how the speakers are on top so the sound quality is better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Chromebook for the first time because I was told that Google chrome is immune to viruses that attack windows computers. Hope that is TRUE!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for school but for fortnite/ other games I would recommend a different laptop because it is not compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer illiterate, easy navigating, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about laptop. Gaming, watching movies and tv great picture and sound. If I need help with trying something new, easy How to site. Would recommend highly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop fory 7th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well, it is instrumental in her school courses. From placing the order to picking up the laptop was a smooth process and I got it at a great price.

    I would recommend this to a friend