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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,614 reviews
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Great for basic browsing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and it constantly crashes. He has this one site he likes playing a game on, ( he can play it on his phone, but prefers the larger screen, of course) and the laptop crashes every time the site is opened. Facebook/google things like that are fine. But anything more than that won’t run on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop. I take it with me everywhere and it has stood up to the abuse. I have had it for a year and it is still going strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected but it serves the purpose for which i use it. The main reason for the Chromebook was to monitor security cameras.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I really like it but it doesn't print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a long battery life, it boots quick and shuts down quick and if you don't mind being only on Chrome you should have no worries. EXCEPT you can't print from it unless you have a cloud ready printer and then you need an account which isn't free. I use my ipad to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the only thing is I am used to caps lock which it does not have but other then that its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice build - slower than my older HP Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Excellent price. But a bit disappointed that it's slower than my HP Chromebook 14 that I've had for five years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for a useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your budget is meager, and your needs simple, this Chromebook does the trick. Seems sturdy enough so far, and does what we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great low price computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use has a web cam. I wasn't a fan or the charger for the computer it fits a little lose but still chargers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under some review, I have concluded that this class of laptop is well worth the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very portable. Can set up all over the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is just great for browsing and checking mail. The keyboard is a bit touchy and records many inadvertent strokes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Daddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have 2 computers but dad decides he wants his own! Best Buy had the best deal with decent memory for him to play on Facebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been using this for over a year now and had been very useful during the pandemic for distance learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for first chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss a lock button for capital letters, a numeric key pad, and no delete button; my fault for not paying attention to details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Homeschooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these for our kiddos for their homeschool work and they are great. Basically a tablet set up like a lab top. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the price. Runs pretty fast and is going strong. The only problem I have is the battery dies pretty quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast start up and works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing starts up lighting fast and kids have used it for school with no complaints. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Crome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old granddaughter loves it and uses it every day, her school uses the same one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup to start. Does not support JAVA, which is an issue for me. Speed is usually OK, but can be slow at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our 5th grader and it's been perfect for what it's needed for. It allows for safe internet use and was a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a buy for our ES going daughter to practice typing and use google apps. This is a great chrome book for homework or fun.

    I would recommend this to a friend