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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,614 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my son because he needed one for school and he said that this one is good for everything that he uses it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new acer chrome notebook. She hasn't stopped using it for her school work and for entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for just wanting a connection to the interne

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works well if you are just looking for something to connect to the internet and look up stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant do everything on it but good for kids. think i would buy a windows next time to basic and restrictive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer notebook for someone who does not want to add software or have to buy their own security. Has everything that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My second computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receipt time. Looks great in my work space. Just moving, so have not used extensively. Will contact if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is perfect for me. I am not a computer guy and the chromebook helps me . I would recommend a chromebook to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Not very useful to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this. Most of that apps I needed or wanted were not available for it because of a screen size limit. Apparently some apps can't be installed on anything with a screen over 11". It's fast and great if you just need to surf the internet or check your email but if you're an app user you may have problems.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Thank you for taking the time to leave a review to share your experience with your Acer Chromebook. We are sorry to hear that you needed to return the device because the apps you wanted were not compatible with the larger screen. We are here to help if you need assistance choosing a new product that is compatible with your Apps. Please feel free to reach out to us at 1-800-910-2237 any time you need assistance. acer

  • Rated 5 out of 5 stars

    acer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer - 15.6" Chromebook - Intel Celeron - 4GB Memory - 16GB eMMC Flash Memory - Granite Gray is escellent for work at any place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer very much. But I wish that the salespeople had told me that I could not play DVDs even with my External Drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The right size, weight and speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another laptop to supplement my desktop. This laptop fits the bill perfectly. And the great price didn't hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cousin love the computer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer Best Buy customer service is outstanding in every location I have shopped and online. Best Buy my favorite store !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! I would definitely recommend this for a first laptop. Not the best quality but you get what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be a bit faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great product for it's simplicity. I should have purchased the faster version but my Wife is quite satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs, easy to use and has built in virus protection. I use Google drive so this chromebook is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I need. Not expensive. Very functional for my use. We had great help at the store choosing this Chrome Book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter she’s loves it. It’s easy to use. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the prixe

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best image qualify but great chrome book, we use it everyday since almost 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for ! . For a non-computer type , perfect for navigating around the internet and getting e-mail It's Great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my sister on her birthday and she loves it so much. It's great for school and runs so smoothly

    I would recommend this to a friend