Customer Ratings & Reviews

With the pandemic and schools being closed we needed another Chromebook, so we're ordering this one again!

This is a good value for a beginning middle schooler.

Bought for my son to do homework on, live how quickly it boots up saves a ton of time and tears when it’s homework time.

Bought two of them as Christmas gifts for my daughters. One is working great and she loves it but the other one has some issues quit coming on like it’s not charging or something. Maybe it was just defective but I was unsuccessful with getting it exchanged because of the length of time it had been because it was a Christmas gift that wasn’t opened when I first bought it

I loved it just didnt use it as much as I thought I would. I love touchscreens and my new one is amazing

I've never had a chromebook up until now and I'm thoroughly impressed with it so far. Will be using for school in January.

I bought this for my daughter but have used it more often. Definitely better than being tied to a desk to use.

My god son love his new chrome book. I purchased it for him as a graduation gift for high school, best gift ever!

Working well for what it is needed for. Great option when you need to save up for a more heavy duty one!

My youngest needed a laptop for school. We are better accustomed to HP. This is hard to get use to....

Thought this product is fast to surf the web but naw dont bother I returned it.

I have a lot of good things to say about the Chromebook 15. It’s a really solid computer that can do a lot more than you should reasonably expect from something in this price range. A Chromebook in this price range inevitably has to make compromises, but for me it comprised too much on the screen and I can’t fully recommend it for that reason. I’ll start with what I like about the Chromebook 15, which is a lot. It’s 15.6” laptop in a body to match. It’s got a very 2012 look and you’re not going to fool anybody into thinking this is some high end $1000+ machine, but overall I like the the look even if it’s pretty mundane. It’s plastic throughout, but it feels nice for what it is. The plastic on the lid and on the inside where the keyboard sits is nice to touch and doesn’t attract a ton of fingerprints. It feels well-built as well and there’s no noticeable flexing or creaking. I like the keyboard - it’s plenty big and there’s good spacing and travel on the keys, though it’s not backlit (something you shouldn’t be expecting at this price really). The trackpad is not bad and it does support multi-finger gestures (but not pinch-to-zoom as far as I can tell). There are speaker grills flanking either side of the keyboard and they put out a good amount of sound. The ‘HDR webcam’ is not great; it’ll get you by if you really need it, but it’s super-grainy and washed out. For ports you’re getting two USB 3.0, an SD card reader, HDMI output, and a headphone jack. Charging is through a standard barrel plug connector; no USB-C charging here. The specifications are definitely on the low end, but for the most part I found the Celeron processor and 4GB of RAM to be adequate for most everyday stuff like browsing websites and watching videos. I did notice that the scrolling could get hung up on some websites every now and then, but there was never anything that made it frustrating to use the Chromebook. The nice thing about Chrome OS is it doesn’t need much in the way of internal hardware to run well, which is what makes computers this cheap possible in the first place. The battery life is also really good and the Chromebook does a really good job of going to sleep and waking up quickly. I found that using the Chromebook to be a very familiar experience for me. I’ve been a pretty heavy Google Chrome user for a long time now and Chrome OS is basically that, plus a few functions to manage the actual PC settings. When Chromebooks first came out being limited to Chrome felt like a big deal, but for me (and a lot of other people I suspect) about 90% of the things I do on the computer involves opening Chrome first anyway. Things like real photo/video editing and gaming are not going to have very good options on Chrome OS, but browsing websites, watching Netflix/YouTube, streaming music, etc. all work great in Chrome. I don’t think most people are going to miss Windows or Mac OS for everyday web stuff. I should also mention that the Chromebook 15 also supports Android apps through the Google Play Store, but most of the ones I tried did not scale very well to a 15” non-touch screen, so this falls under a “good to have” feature for me. Now that I’ve gotten all that out of the way I will get to the thing that broke the whole experience for me, and that’s the screen. It is just terrible, and not only because of the 1366x768 resolution, but that’s a big part of it. A screen this big just shouldn’t have such a low resolution and it’s very easy to see it as soon as you look at it. Most of the internet I use just isn’t made to show very well on this low of a resolution, especially on such a large screen. It feels like everything is forever zoomed 200%. Watching videos can be okay if you get the right angle, but text is forever fuzzy. The viewing angles are awful too. I am constantly adjusting the hinge on this to get the right angle because even getting a little off blows the whole thing out. It’s something I have to adjust even if I change my seating position. Even at the optimal angle the colors are very muted. If the viewing angles and colors weren’t so bad I could maybe forgive the 1366x768 resolution, but all these things combined really kept me from enjoying the rest of the Chromebook. Again, I understand that something in this price range has to make compromises, but I also understand that most people are buying 15” laptops over 12 and 13” ones because they want a big screen, and that should be the first thing you get right. I feel like Acer really missed the mark there and I just can’t recommend this specific model because of it, but if you can find this computer with a Full HD display and it’s not terrible I would spend the extra money and get that one. Acer probably makes it and if you can find that one I think you’ve got yourself a great little (big) computer.

I use this chromebook for working during my commute. This laptop still works the same after 2 years

Great customer service quick and easy to order bought for my nephew he loves it

My daughter uses this for her homeschooling online. It is perfect for her and she absolutely loves it.

Great Chromebook. I should have done more homework and purchased a windows based laptop. Need more of those functions now.

Had to convince my wife that Google is relatively safe first, but otherwise seems to be a good internet interface device.

i had to return this laptop because i could not get it set up with wifi because i did not know how to do it.

Overall good purchase. I'm not sure why they require me to enter 50 characters. Overall, it is what it is.

We purchased for the kids to use for school. Works great very durable. The price was on the money