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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,614 reviews
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, Is only used for e mail. My wife uses this for her personal computer. It does everything she needs it to do,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson is enjoying his chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has had no problem in using this chromebook it is helping him to become familiar with using a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good battery life could be a bit better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but battery life could be a bit better over all very Innes in expensive laptop windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size, just enough storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as s Christmas gift. It is just not he right amount of storage and has all she will need for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use for the Technology Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this laptop much easier to use than my previous Windows Computer. It does everything I need but quicker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high school student

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no problems with it since we have had it !! Teenager loves it for schoolwork .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for someone who just needs portable access to the internet. Although it is a big heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted something easy to use and this was the perfect laptop for her. She loves it so I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for young teen beginning to stop playing games on cell phone and start learning technology in a larger form

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works best with homework and Google apps but not the best for games from the play store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the kids to search the web. I chose this for my 8 year old and it's just what he needed for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This note note does all I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This note took is easy to operate and best buy geek squad was able to brief me on parts I did not know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a rock! Bought for my dad and the ChromeOS keeps him from messing it up with its excellent virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother is 81 years old and loves the Chromebook. He finds it pretty easy to do the things he wants to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my entry into the chrome book domain, minor things missing but overall it is a wonderful experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer, but I was a bit disappointed it lacked basic programs such as micro soft words.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer. Not a fan of windows 10 but this computer is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    hard to load certain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it said it has extra storage but cant get it when sign in to google

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use. Perfect for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of using it. Finally a computer I feel comfortable with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the new functions compared to my last laptop of over about 10+ years. User friendly.

    I would recommend this to a friend