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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,614 reviews
  • Rated 5 out of 5 stars

    Easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was it didn’t work with my printer, therefore had to purchase a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer for What it Does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer. Fast and good. If you want to work on the net. Can't go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook for Internet only functions. Has virus protection built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new computer laptop it’s a perfect chrome book for teen student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for a project and they are easy to use and easy to manage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, easy to us, i wish i could make the contrast sharper it is much too gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service, good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service and price that I paid I don't know what else you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for a beginner and it has virus protection built in! Amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my granddaughter for Christmas. She love it. Best Christmas ever !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my new Acer Chromebook. Bigger screen very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home uae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need for my home use,,,i had a very old computer before this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really believed that I was getting a good laptop, instead I received something that doesn't have windows anything. I would exchange this and pay the difference for something better. I'm in school and this isn't helping me. No formatting included. Wow...

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Tasha,

      It sounds like you expected a Windows laptop rather than a Chromebook. Chromebooks are different from standard laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. We suggest you check with the reseller to see what your return/exchange options are so you can get the product best for you.
      We appreciate you taking the time to write this review.
      Thank you
      Acer America Acer

  • Rated 4 out of 5 stars

    Good, cheap laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very lightweight. Battery seems to last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my husband and he really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Class room perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and functionality for our students! Meets all needs and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my wife acer that was a 11inch, to this one, and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT FOR TEENAGERS & ADULTS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works well .. Teens in my house can do almost anything on it ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for its kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a chrome book but I decided I needed something with more options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,good learning tool for school.Great quality, easy to learn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, good price, good experience. I will buy it again next time.

    I would recommend this to a friend