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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,614 reviews
  • Rated 5 out of 5 stars

    Great for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad loves Acer chromebook.Really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product awesome I made the right decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it helps me accomplish my duties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good gift for xmas... smoot the best deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got laptop as a gift and I love it. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up quick and easy. nice pics. nice color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for our daughter - perfect for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a plus that windows isn't on this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great laptop with many great functions..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent chromebook for people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    execellent chromebook for people who don't want a pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I like I like tvi chrome book ..... .........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the purchase of this item

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed
    Cons mentioned:
    Storage
    Tech Insider Network Member

    Rated 3 out of 5 stars

    It's ok, nothing fancy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good laptop for just basic everyday activities. I like that it is really light. The screen is nice and big but I wish it was higher resolution. The Chrome OS took a little getting used to. I like the update to be able to put apps on the computer especially Netflix. I wish there was a little more space but you can pay for Google drive space. It boots fast and syncs everything from Google so if you are using android and Google on your other computers it makes everything very handy. Also if you are good using Google docs you can get a little more done than just searching the web. It really is great for just searching the web and checking e-mail but I personally would of liked a little more functionality and some modules to be able to run Windows software like IE on there for my use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for light home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. Nice display and light weight. The "find" key is where the "shift" button is so it takes some getting used to when typing. Not he fastest processor but great for light use at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop - little hard to navigate when you are used to a regular laptop but it did what I needed it for at that time. Handed it down to the kid and moved on to a better laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebooks are okay.. I would rather save money. But this is good option for people that just want to do the bare minimum. Like browsing the web, stream, internet..etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chtomebook quirks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no problems with the computer itself or the storage etc. it all worked great. i was trying to make the switch from Windows to Chromebook but it was just too frustrating. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it is suppose to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but never realized keyboard setup is different than standard. Cap key threw me off . It was for a gift and I wish I had checked that out first or a tech had pointed it out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not simple enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How are we supposed to keep our elderly parents in the loop. "Simple", the associate said. I thought I'd be able to skipp traing, I had to train myself. Should have stuck with Microsoft!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    not good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize nor did best buy associate inform me that the operating system on this computer was NOT windows but is chrome os I have been trying to work do NOT like it at all can not download some of the programs and drivers that I use. IF I HAD KNOWN THAT IT WAS NOT WINDOWS I ABSOLUTELY WOULD HAVE NOT HAVE PURCHASED THIS COMPUTER. THE BEST BUY ASSOCIATE WAS ONLY SHOWING AND TALKING ABOUT THE SIZE OF SCREEN BECAUSE I WAS LOOKING FOR 17 INCH

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Charb,
      We are sorry to hear you are unhappy with your Acer Chromebook and we understand this is frustrating for you. We would like to work with you to see how we can help improve this experience.
      If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=d2ee4fb2681a9858d978b8bc00b0a2d19d17215f

      We appreciate you taking the time to write this review.
      Thank you
      Acer America acer