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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,614 reviews
  • Rated 3 out of 5 stars

    It's not exactly what I thought it was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer didnt come with cddrive it's hard to change size of the screen it didnt have a touch screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn't buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not completely blaming the Chromebook but I find it difficult to use and not adequate for many things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use it for work it does what I need but I wish I would've got something else but a chromebook

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works almost like it’s a tablet. Not really what we needed but will still do the job over all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simple & Awesome!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with using a Chromebook and I have to say I really like it. Even if you are use to using Mac's or Windows like I am, you will find this platform very easy to use. In fact, the simplicity of the Chrome operating system is a big part of what makes this so easy to use. The computer itself is nicely made and about what you would expect for the price point. No, it's not going to rival a thousand dollar machine. But for it's intended use (web browsing & media) it really works nice. The combination of the 16gb flash memory and 4gb of memory make browsing the web, watching You Tube, listening to music and such a breeze. In fact, I am very impressed with the computers speed. Not sure how much the operating system has to do with that but either way, it's snappy. Just keep in mind what it is. This is not going to replace a power users machine. It features everything you need. Nice forward facing speakers, an SD card slot, HDMI, HDR webcam, two USB ports and 12 hour battery life. Pretty nice specs for this price. If there is one area that is not so great it is the viewing angles of the screen. The screen is fine for most applications. However, when trying to watch video in full screen mode things get a bit washed out looking. But it's not really an issue when you are not in full screen mode and really, for this price it's not a big deal. All in all this is a really nice, well performing computer that really can't be beat at this price. In fact, if you are on a budget I would easily take this over a machine with one of the competing operating systems in this price range. It honestly works that good! And if you are familiar with Google apps you will feel right at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for high school student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you’re planning on doing is surfing the Internet and emails it’s a good machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a fair laptop.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can still finish my work before deadline, that's what matters most.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for checking email or surfing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough functionality for work purposes. Good for email or surfing for the most part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good device for the kids

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has many features along with useful functions that keep the kids informed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    12 hr battery life & Big Screen - positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 pounds = old style laptop; ergo, returned & traded it for a smaller, lighter, same specs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t break the charger

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement is not available. Acer did not warranty the charger even after 4 mos.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chrome not windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the chrome book and trying it out for about a week I hated it it is not windows it's chrome I hate the way you navigate the screen using the pad I don't like that it's command prompt windows call for you to make extra steps to do very easy things I don't likit so much I don't even want to speak about it anymore

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Appfighter,
      We are sorry to hear you are unhappy with your Acer Chromebook. Chromebooks are different from standard laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. With that said, if you need some help with your Chromebook, please feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review, and we value your feedback.
      Best regards,
      Acer America acer

  • Rated 3 out of 5 stars

    It's a good basic machine, it's not quick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a fast machine, but it will get the job done. It streams great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get What You Pay For

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap laptop for online school. Did the job. Still works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for browsing, miss the cap locks button and ability to right click

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre at best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been slow from the start. It takes a long time to load webpages, and I cannot have more than three tabs open at a time without it freezing. It does its job - but it does it slowly. Camera is low quality as well. You get what you pay for with this laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad computer. It doesn't have a side number pad and I miss that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow but does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this computer for online Telehealth any web searching is slow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic product. Was to heavy res. poor. I returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I really needed, but a basic computer for checking email, etc.

    No, I would not recommend this to a friend