Customer Ratings & Reviews

I should have made the transition long ago. Up and running on WIFI in minutes and a lot less headache. None of the old concerns about viruses and such.

Sound is great and the display is very good. Long battery life. The Android apps that are not popular have a hadd running and often crash. Still would recommend.

Beautiful and so easy to use. The screen is a perfect size and the picture is so very clear. I love the touch screen feature which makes it very easy to use.

Purchased for our 10-Year old daughter and is very easy to use. She loves the touch screen feature. This is a good value and comes with built on virus protection.

I love this laptop. I thought it wouldnt be powerful enough for what I needed, but it is a great basic laptop. A little on the large size, but it isnt heavy at all.

I absolutely love mine! The touchscreen makes it a lot easier to navigate and video quality is amazing

I purchased this acer chromebook for my 11 year old granddaughter. She absolutely loves it! It’s easy to use and she likes the big 15.6” screen.

Go this for my son for his birthday. It is what they use in school and he is able to finish assignments and turn them in off of his chrome book.

Bought this chrome book on sale for $300, and got a Google home for free. It's great for my needs, great browsing, speaker quality and very fast.

It's work perfect for my job, my Work is using the computer I have a job selling and talk to my customer and this is the best computer I ever have

I purchased my chrome book for school and love it. Easy to use, easy to carry and no issues. The long battery life is fantastic.

very easy to use for someone that is not computer savvy! its hard to understand how to use it in its entirety because it did not come with a manual.

The device itself is a good chromebook, full HD 15.6" screen, which is rare at this price point, 8 gb RAM, and also capable of running Google Play apps, which helps expand it's usefulness. However, found out that daughter studying Physics and Math required a coding app that only worked on Windows or Mac computers. Had to return. Best Buy truly surprised me by accepting a full refund/return a few days outside the normal 15 day return time. Very pleased and amazed they didn't give me trouble. So easy and helpful on the return.

The display is the only downside to this chromebook,its a bit dim,but the hardware ans whatnot is on point,very sleek,works snappy also.

Great for college student, does exactly what she needs for classes. The touch screen is a nice option. Would purchase another for myself.

If you're buying a Chromebook, you already know what you are getting -- a limited-use laptop without most of the application compatibility of Windows or Mac-based laptops. But that's not a bad thing, seeing the majority of work is done on a handful of apps and via browsers nowadays. Very thin & lightweight, this laptop boasts a large 15-inch touchscreen which was great (but not excellent) with good color but needs a little more brightness. Lack of brightness combined with the high-reflective screen makes for difficult use in direct sunlight or bright offices. Also, the screen becomes more flexible the higher up from the hinge you go, so using the touchscreen produces a lot of movement in the screen itself. It comes preloaded with Google apps like Docs, Sheets, and GMail, and additional apps can be downloaded from the Google Play Store. If you're an Andoid user, you'll be pretty familiar with what apps are available, as this essentially mimics a phone in terms of app availability. One redeeming factor is that Word, Excel, and PowerPoint are available from the Play Store, and with a valid Office 365 subscription you can avoid the forced use of Docs or other Google office apps. Keep in mind that the internal storage is limited to 32 GB of internal storage, so don't go overboard with loading every app under the sun. Also, use of Google Drive, Dropbox, or other cloud storage will be If you've never used a Chromebook before, there is a slight learning curve with key commands. For example, there is no right-click (it's an ALT-click similar to a Mac), no Caps Lock, and no F-keys. See the HELP > Keyboard Shortcuts to figure out all the odd configurations available. Battery life is spectacular, with the Chromebook happily living for 24 hours in my backpack with the lid closed, using only about 20% in standby. Charging is via a power supply with a USB-C connector (finally!), although don't expect to use your USB-C car charger to power the device (needs 3 amps). Sound quality is one of the better features of the device, with excellent quality from 2 upward-facing speakers flanking the keyboard (needed just a tad bit more bass). One awesome feature for Android phone users is Bluetooth proximity unlock, where you can unlock your Chromebook without a password if it is paired via Bluetooth with your Android phone. Just bring your phone within range of the laptop & the device is ready to be unlocked by just selecting your photo on the lock screen. Otherwise, unlock is via your Google account password of 6+ digit PIN number. Overall, the Chromebook is what it is designed to be -- a dedicated-use device great for kids or limited purpose productivity.

It is very responsive, and having the Google play store is nice. Most apps work perfectly.

Bought this for my son. The picture is great, computer user-friendly. And I like that there is built-in virus protection that updates automatically.

my primary laptop was in need of warranty repair so I picked this one up to get me by until my primary was returned.

My daughter was really excited about this chrome book. The touch screen made it even better.