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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the large screen size and responsive touchscreen of this 15.6" Chromebook. Positive feedback also highlights its long battery life, ease of use, and lightweight design. Many users find the speakers to be surprisingly good. A common concern, however, is the limited internal storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 488 reviews
  • Rated 5 out of 5 stars

    Durable laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop as a stop-gap for our son who was heading off to summer college. My thought was we would buy a "better" laptop when he went off to college in a year. This laptop is quite good for the money and has nice features even my more expensive laptop doesn't have. I think he'll be heading off to college with this laptop and not something more expensive. It does everything he needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Real nice chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the improved chromebook as a replacement for windows 10 and the viruses that attract to it. Problem hooking up printing or rating -best

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast n friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lil unit. All I do is check email, social media & stream some shows. Speedy machine. Love that everything is easy access in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer for anything work , school .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this computer, I love that it has a Touch Screen and me and my daughter do everything with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chromebook. Big touch screen that is crystal clear and intuitive. Speakers are just ok but that’s no a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EVERYDAY COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very surprised how easy set up was it was like PLUG AND GO ! picture is excellent no need to buy Norton or any other security your info. is hidden in those very famous hard to find clouds that i will never understand. this chrome book is great has everything i would ever need. the price was great i will never screw around with windows again-i just love it. give one a try.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A computer and tablet all in one. Love the touch screen. Very happy with our purchase. For the price you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really like my cromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the chromebook, my first experience with a wireless computer and have found it very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Chromebook at a low price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a chromebook that does what I want without any hiccups and watching videos is enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    love still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so fast, love the lighted key board and still learning not real good with computers yet but will learn

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great value for the money, battery excellent :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift. Will buy another for ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An 84 year-old relative with an ANCIENT desktop that took minutes to boot up is now using the Acer 15 Chromebook and loving it! Once I got my hands on it to set it up and begin showing it to a cousin and auntie, I decided it's time to upgrade from my 6+ year old Chromebook. And that cousin is sold on this Chromebook as well (coming over from the Apple/Mac world!).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chrome book for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use it. Love the design. I'm glad that my daughter likes it for her personal use and homework use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and dependable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Chromebook for two years and I never regretted buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas and she loved it. Super speedy and has Google Play Store access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like a macbook from far away. works and performs amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little laptop. Granddaughter is using it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has great feature. She likes the color and connects easily to school server.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what my husband needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy or special. Easy for my husband to use which was the idea for getting a Chromebook.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading some reviews for this Chromebook, I decided to give it a try and picked up this chromebook from Best Buy. It came with a free google home, and was just under $300 for the device. After setting up the device, I noticed that the touchpad had a weird feel to it, and it also made a loud sound every time that I tried to use it. After doing some more google searches, This is a known issue with this device. I would not recommend this device for anyone. If you are looking for a great Chromebook, I would recommend the ASUS C something model which flips all the way around to make it like a tablet. The screen is gorgeous and you have the ability to download all google apps from the play store. Have a Great Day.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Packerman8,

      Sorry to hear your Acer Chromebook did not meet your expectations. This is not the experience we want our customers to have, and we would certainly like to help you get this resolved. Please fill out this form so that we can contact and assist you:
      http://csapps.acer.com/prompt/?key=4a2663e85951498477fdaff0f46d71756eb33979
      Thank you,
      Acer America Acer

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for internet browsing & Netflix. Simple to use and I love the touchscreen effect.

    I would recommend this to a friend