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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the large screen size and responsive touchscreen of this 15.6" Chromebook. Positive feedback also highlights its long battery life, ease of use, and lightweight design. Many users find the speakers to be surprisingly good. A common concern, however, is the limited internal storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 488 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pc. I love the touch screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    perfect "starter" for kid/young adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, and kids are used to the platform from school

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Large screen is good. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook on sale after Xmas and I really like it. It has an excellent screen display. It's perfect for surfing the web and I never have any issues with functionality surfing any sites (works just like a PC). I recommend if you're just looking for a laptop for surfing and media.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 15" screen that is easy on the eyes, excellent track-pad, very acceptable speaker sound, long lasting battery, nice to have multiple USB ports along with micro-SD slot, Chrome OS is awesome! Cons: None

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Chromebooks are excellent. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this chromebook to use at work since work blocked all web based email and most internet sites. Functionally this chromebook was great. I returned because of the size. I decided I wanted something smaller so I ended up purchasing the smaller version.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fun good size. Imagine good clear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd chrome book is the best yet. Large screen, decent speakers, awesome battery run time and backlit keyboard. Not as light weight as my 11" units, but still much lighter than my Windows laptop . Worthwhile replacement for a laptop especially if you're mainly reading email and watching videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chrome book to remote into work and it does what it needs to do. I had a little trouble at first with it starting up but that’s only because I didn’t know how to shut it down all the way. It’s nothing crazy fancy but it does what it needs to do for me to remote into my job and work from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will get back It was a Christmas gift More than 2 weeks to Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Surfing and Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the full size screen of this Chromebook much better than the 11.6" screens they usually have. The colors are bright, and it gives you full 1080 resolution, which is nice. The fact that it's a touch screen is also nice, it lets you use some apps that a normal laptop couldn't.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Good for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast to start up. Touch screen is responsive. Icons are extremely small though on the screen. I would recommend hey fix that. My biggest peeve. No way to change the size. Makes u not want to use gherkin touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good fast laptop, I like that it does not get hot. I have had one issue and it is in for repair right now. The charging port quit making contact, had to wiggle charge cable around until made contact, and hold it while charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop way more than I anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas present to myself. It even included a free Google Home! This laptop does everything that I need to work maintaining websites, IT consulting, email, social media, etc. It's never slowed down or lagged on me once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to read directions, easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an Arlo security system for my home from Best Buy, employee were very helpful in making the right purchase. Did all the down loads and installed it myself. Would recommend Best Buy in Port Charlotte , fine people to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Chromebooks over the years, and this was my first 15.6" model. Good battery life, and because of the screen size can have two browser windows open at the same time. I'm a two-finger typist, so can't help out the keyboard aficionados.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook. Would reccomend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is the perfect in size, shape and functionality. It perfectly interacts with my android phone. Since Project Crostini is now available for this device (allowing Linux apps to run), the computer is even better on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mid Level Priced Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a good headset for our son. It has clear audio, the headphones are adjustable, and the Mic works well. This was his first headset so we didn't want to get a crazy expensive one or a cheap one but I'd say this was a great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great for Google stuff, not so much for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 3 Chromebooks so that documents and workflow could be created and used more efficiently. Our old laptops had abysmal battery life and were difficult to use in general due to age. I found the Chromebooks to be amazing on battery life, but good luck if all of your documents were created in Office! Converting them into Google Docs wreaks havoc on the formatting and is generally a pain in the neck. Also, the processors in these machines are not going to win any races. They work, but getting our documents to play nice with them is going to be a lot of work.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Chrispy1,

      We are sorry to hear you are unhappy with your Chromebook. Chromebooks now are compatible with Microsoft Office applications; here is a link that has information on this you might find helpful:
      https://support.office.com/en-us/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad If you should need further assistance with your Chromebook please feel free to contact our support team; contact information is posted here for your convenience: https://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America Acer