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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the large screen size and responsive touchscreen of this 15.6" Chromebook. Positive feedback also highlights its long battery life, ease of use, and lightweight design. Many users find the speakers to be surprisingly good. A common concern, however, is the limited internal storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 488 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read screen is the perfect size. Long battery life is a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an entry level chrome book this offers a most impressive array

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is every good one and my son love this computer so

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Processes very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the product and its features Could come in more color options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easiest setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop The Best that I have owned love the screen great resolution

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Touchscreen

    Rated 4 out of 5 stars

    Solid Work Horse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook 3 days ago. My 3-year-old Samsung Chromebook is still working like new. However, I wanted a larger HD screen for my aging eyes. The Acer surely delivers this. The screen is vibrant and overall beautiful. So far the Acer has handled everything I need it for without any sign of bogging down. I use it for finances, web browsing, online purchases, email, and creating documents for work. Google Doc's does all I need for office type work. I have had 7-10 tabs open without any problem. The speakers sound great. I am not sure why some people ridicule any laptops speakers. The speakers are on a laptop, not a megawatt surround sound system! The keyboard functions well and is backlit. I cannot give you millimeter travel distances between keys. This is something I wonder about. Do people break out rulers to measure the distance between the N & M button and say "This laptop is unusable."? Once you are accustomed to any keyboard it will work fine. For those who ask over and over and over in the Q & A section for different laptops....yes the keyboard is backlit! Try reading the description and already asked questions for the laptop you are considering before asking if it is backlit. There is no cd/dvd drive. Prepare yourself, everything is going digital. A DVD player will only weigh it down anyway. The Acer has a large screen and as one might expect it is heavier than a laptop with an 11" screen. You can find out your laptops weight by watching long boring reviews that describe how your laptop weighs .00654 ounces more than its competitor. The touchscreen is very responsive. I use a stylus and NO it does not come with one. My laptop is working great 3 days into ownership. I recommend it to anyone who wants the functions of a laptop without all the worry of Windows updates, virus protection, and thousands of settings. The Acer boots up in less than 5 seconds. If anyone wants stopwatch my estimate feel free to waste your time. I logged into my new Acer using my Google ID and everything from my old laptop was there. I use my smaller Samsung for travel now. It is nice that both laptops are in synch no matter which one I use. If it develops any issues or I find something out of the ordinary I will update my review. This product gets only 4 stars because nothing is perfect this side of Heaven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. reason not giving it a 5 is because i cant watch dvds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and a smooth touch keyboard. Bought for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for our 17 year old granddaughter. She loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda big and display only 1080 but decent. Came with a free google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a beginner. Bright contrasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Use it every day. Couldn’t be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the basic internet tasks and it is really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. Very easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice computer for work or play works great for every job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best price, you can try it . I like it any way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for money - picture not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's a great pc to surf the web etc. The picture is not great and I've seen better on lower priced laptops. The icons are extremely small so older people may have trouble. Overall it's OK and will do its job which is basic stuff, but I will upgrade sooner than I wanted too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook for my daughter homework and nice color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up very good picture brightness for the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    purchased this item for Christmas - disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch-screen does not work!!!! I purchased two of these Acer 15 Touch-screen 15 Chromebooks. Christmas presents. The Touch-scree feature does not work on one of these Acer 15 Chromebooks. VERY DISAPPOINTED!!!!!!! Now I need to go back to Bestbuy and return this Chromebook.. NOT HAPPY!!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kayaker,

      We are sorry to hear this; we understand you returned the Acer product but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      Best regards,
      Acer America Acer