Customer Ratings & Reviews

An old review that I wrote a couple years ago, but which got deleted.. I've been intrigued by the idea of a Chromebook for a long time, but could never bring myself to take the plunge and get one. That all changed with the introduction of the Acer Chromebook 15. There are endless reviews of Chrome OS and whether it is a suitable replacement for Windows or Mac OS, so I'll try to keep comments of that nature to a minimum. Instead, I want to focus on this particular Chromebook, and what sets it apart from others. First off, this Chromebook is the only one on the market sporting a 15.6 inch screen. That makes it a direct competitor for the laptop size that is probably most prevalent, at least until recently. It also gives a lot more working space if your goal is to get real work done on your Chromebook. I think most people think of Chromebooks more like tablets, which is very appropriate for the 2 in 1 designs, but not so much for the traditional clamshell design. At first, I didn't think I wanted something this big, but after using it for a while, I realized that I didn't need to break out my regular laptop as much just to get "real" work done. At this size, the Chromebook is every bit as capable of "real" work as your normal laptop, with some limitations, as I'll talk about later. Getting started with the Chromebook was quick and painless. After logging in to my Gmail account, I was ready to go. The first thing you'll notice is that this Chromebook features a very nice screen. It's a full HD IPS screen, which means that it features great extra-wide viewing angles. I found the screen to be very pleasant to look at, and the inclusion of touch-screen capability allows you to take full advantage of the Google Play store, which is included on all newer Chromebooks. The Acer Chromebook 15 is well-built, and feels solid. The palm rest and top cover are both aluminum, which give it a more "premium" feel. It's not crafted from a single piece of aluminum, like a Macbook, but it feels very solid nonetheless. The bottom is plastic, which probably helps it to be a little lighter. The keys have good travel, and typing is comfortable. The keys are backlit, which is a nice touch. Coming from a Windows machine, it does take a bit of adjusting to get used to the layout of a Chromebook keyboard. The touchpad is excellent. It is very sensitive, and clicking feels solid and responsive. No complaints in the input department. One thing you'll immediately notice is that there is a lot of space around the keyboard. That's because Acer decided to go with top-firing stereo speakers, with one on either side of the keyboard. These may actually the best sounding speakers I've heard on any of the many laptops I've used. They have plenty of volume and don't sound tinny or filled with distortion at all. They are so good, you'll want to have music playing in the background. Much is made of battery life on chromebooks, and the Acer Chromebook 15 delivers. I've been regularly getting 10-11 hours on a charge, and it charges very quickly through either of the USB-C ports. Speaking of ports, there is no HDMI port, so you'll need an adapter if you want to hook up this machine to a TV or projector. I think I would have rather given up one of the USB-C ports in exchange for a full HDMI port. The Acer Chromebook 15 comes with 4GB of RAM, which was plenty for everything I did. The machine is responsive, even with lots of tabs and apps open. As you might expect, most, if not all, file storage is done online, but the Chromebook does have some local storage. Mine came with 32 GB of eMMC storage, not SSD, unfortunately. Chrome OS is really set up to discourage the use of local storage, so I haven't really done much with that. This machine does come with a microSD card slot, so I'll probably make use of that, since Chrome OS treats the local storage as a cache, and may delete older files, so probably not a good idea to count on the local storage. Speaking of the SD card, I had an old one that we previously used in a phone, so I figured I'd give it a shot. This particular card may be damaged, and while attempting to format the card, my chromebook crashed. It recovered quickly, but I do want to know more about why that happened and whether that's normal, but I would have expected it to handle the card, even a bad one, more gracefully. On the other hand, after that happened I was able to access the files on the card, which no other machine has allowed me to do. So, that's a win! So, what's the verdict? The Acer Chromebook 15 is a great machine, and with the large screen size it is actually a candidate to be your laptop replacement. Whether you are a convert to Chrome OS or not is another question, but if you are a convert, then this is certainly a good machine to consider. It costs a little more than the budget machines, but you're getting a very well-built machine that you can feel good about. You may see other reviews talking about how huge it is, but that's only in relation to those small chromebooks that are basically tablet sized. If you consider this as a full laptop, it's a great size, and it's also pretty lightweight. Given the great battery life, you can carry just the machine with you for a full day's worth of work, leaving the charger at home. If you're in the market for a chromebook, you owe it to yourself to check this one out!

Very happy with the chromebook very easy to use the geeks were very helpful the survey was frozen recommend chromebook ro anybody who is not computer friendly

Love this chromebook, big upgrade from my previous acer one. This one comes with the google play store and lets you download virtually any app you want.

Its been 2 years since I purchased and I use it everyday.

Purchased for my daughter. The screen is huge and the touch-screen is great.

This is a xmas present but everything I read about it I liked and talked to an associate about it before I purchased. I know my daughter will love it

Has everything we wanted at a good price, backlit keyboard, touch screen

Overall I haven’t had any problems with this computer. The touch screen is great and the screen size is perfect. I used it while i was taking collge classes throughout the fall and spring. The only problem I have with it is that everything must be chrome/google which took some getting use to for me.

Best Acer so far, beautiful screen, loud speakers, good build quality

We were in the market for a new laptop, and we decided to go with this Acer product. Most of what my daughter needs is kept in the cloud through Google Classroom, so it’s not necessary to have a traditional laptop. The touchscreen and metal casing make this product a sophisticated, yet sensible alternative to more expensive products on the market.

Chromebook is fast and easy to use. Love the touch screen feature.

Didn't realize until using there is NO Capital lock on keyboard and no side number keys. Has been a challenge to maintain the cloud print, registered and worked perfect, then at least 3 times has quit communicating and have had to re set up, These are the only negative comments with my Acer Chromebook 15. It is quick to turn on, battery great, google is a breeze!!

I purchased this device for a way to have easy and quick access to the web. It’s perfect for that usage. I check email and Facebook, hop onto any website I need and watch Netflix. Amazon movies and Hulu. If you’re looking for laptop that does more, this isn’t the product for you.

Very happy with this purchase, believe it was $350. super smooth, very responsive, fast. Good speakers. Only issue that sometimes doesnt recognize log in password, and have to reenter several times so it takes me to google log in screen, changed it couple times, but no luck.

The best screen touch I could have ever found. Easy to use.

Not easily to move around like my Apple Mac. Need more help to understand how it operates. But have downloaded 3 music albums so far.

very easy to use. great features love the touch screen

Great for leisure/ homework/ casual websurfing. Cannot play league of legends or download anything as you would with a regular PC computer.

I have always liked the construction of the Acer Chromebooks. This model is great because of it's touchscreen and because of it's 2 usb-3 ports from which it also charges. There is a lot of flexibility ion charging using USB-3. Overall, great product.

i bought the chromebook for my daughter, so she can do her school work. It does what i need it to do, nothing major.