Customer Ratings & Reviews
- Model:
- A317-53-31K7
- SKU:
- 6502944
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Aspire 3 laptop for its large screen and keyboard, praising its usability and affordability. While many are pleased with its performance and the inclusion of Windows 11, some users have concerns about its battery life and sound quality.
This summary was generated by AI based on customer reviews.
horrible computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst computer ever. Threw it in the corner and bought a new one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Marcella,
Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Pretty much satisfied, got my moneys worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good some sound card issues but for the most part iike it.
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned did not meet my needs. May work for you. Try it you might like it.
No, I would not recommend this to a friendAcer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the computer but the sound was awful and had to bring it back
No, I would not recommend this to a friendNOT strong enough for the average College student.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a computer if you need to add a lot of programs. This computer WOULD NOT adapt to the needs of my niece who was entering college. We had to go back to Best Buy and get a better...more expensive...computer. This computer would be best as an internet device.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Meistro7,
We are sorry to hear that you decided to return your newly purchased Acer product, but we understand the specifications did not meet the requirements needed. Acer offers a wide variety of laptop products with specifications that would have likely met your needs. If you should ever need help with an Acer product, our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase.
We appreciate you taking the time to write this review.
Regards,
Acer America
Overall Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your team is no longer product specific, lack of explaining and expertise Additionally, trying to reach the Geek Squad tech that did the installation was impossible even though he left me his card to contact him
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear Ricsrt,
Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Acer computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought would not even open!! Took it back and second one locked up sooooo bad I had to send it to repair shop,which I had to pay for myself,!!!! Not happy at all!!!!!!!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Dianne,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Processor speed, Screen size
Half-off for a reason, but still not bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You'll see plenty of reviews talking about how the computer is good and fast, the display is bright, it can even do some light gaming if you want. However, the audio is just too quiet, it's strangely muffled. I'm here to agree with the majority here. At first, I doubted it; there must be some reason for it, something I could work with and fix. Well, here's the issue. The audio is perfectly fine if you put in headphones or earbuds, and that's because the vents that the audio comes through are on the bottom. There are no speakers or vents on the top of the computer, so all of the sounds are filtered through the bottom. If you keep this computer on flat surfaces, the audio will sound quieter and muffled because it is. I recommend elevating the computer and leaving it tilted on something so you can hear the audio properly. However, it does still seem a bit quiet compared to other laptops I've had. I thought this wouldn't be an issue when I bought this computer because I already like quiet, but sometimes videos and other media that account for that are a bit hard to hear. I've had to put in headphones more than once just to hear conversations, podcasts or lectures clearly. Finally, there is one crushing issue that no one has mentioned that is causing me to look for a new laptop; While I'm in a voice or video call with a friend and they're sharing a song or video, the audio comes out glitchy, faint and distorted, whether or not I'm wearing headphones or not. This also happens when I'm in a call and put on my own music; If I play anything at all, whether it's games, music or video, the audio doesn't come out properly. Depending on the output, the call itself might also become crackly and faint. I've tested this on Zoom, Discord and Spotify, just to ensure it's a global problem and not because of the programs. It is global, I believe it's a hardware problem and I haven't found a way to fix it besides replacing the sound card. However, laptops are notorious for being difficult and risky to replace tiny parts. This might be why this laptop was being sold here for 55% of its normal price. Although this is an issue that could be specific to me, it's possible that nobody else has tried voice calls on their computer and hasn't come across this issue. If you're working jobs that require voice or video calls at all, I wouldn't recommend this laptop. Aside from the audio issues and my strange call bug, I only have good things to say about this laptop. The screen size is impressive and comfortable, the keys are both large enough and spaced far enough apart to minimize typing issues for someone with wide hands and the entire thing is sturdy. This processor is much stronger and faster than my previous computer. It's a good, cheap laptop, much better than anything else you could get for $300. However, I guessed that there must be some flaws if it was being sold for so cheap, and I was correct. It lasted me for nearly two years, and it still could if I could fix this audio bug. But you know what? That's good enough. Only buy if you're on a tight budget and don't mind quiet audio. If the sale is still active, it's otherwise a great, sturdy laptop for its price range that can handle many things. If the sale isn't active anymore, don't try it.
No, I would not recommend this to a friend Not a good pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way too slow. I returned both. If you only need for emails or simple browsing, great.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear TechMama,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Not worth the trouble
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues with this laptop and just past the return time so no going back now...
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear AmayaT,
Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Senior physician
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with NO cables. I cannot figure how to charge it and get started.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Katherine,
We are sorry to hear this. All Acer laptops include a power cord and AC adapter. If you are missing these out of the box, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Acer Aspire 3 appeared to be a nice laptop for the price, until the screen turned completely black. There was nothing we could do. Sadly it had to go back…
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Harvey,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Battery life sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this yesterday was so excited because of the price however the battery downs not last within an hr it went to 38% and I was on my zoom training.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear NicholeH,
Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the battery life is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
CHEAP PARTS THAT BREAK NOT COVERED UNDER WARRANTY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY - THE CHARGER CABLE TIP IS MADE OF CHEAP PLASTIC, IT BROKE IN LESS THAN TWO WEEKS OF NORMAL USE. MANUFACTURER REFUSES TO REPLACE UNDER WARRANTY BECAUSE IT IS "PHYSICAL DAMAGE."
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jennifer,
Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the product and support did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a month ago and the keypad doesn't work anymore with no reason. I cannot return it and I needed to spend more money fixing it. The speaker sound horrible too.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Milu,
We are sorry to hear your Acer is not functioning as expected and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Ease of use
Awesome Acer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Acer a little more than 2 years. It's done everything I've asked it to, with ease. I think I've turned my desktop on twice since I got this laptop. I use it for the basics of home computing... email, social media, banking, letters, etc. It's just the ticket!
I would recommend this to a friend Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing charger and support kept me on hold for over an hour then hung up on me.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear you are missing the AC adapter, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 between 8am-5pm Central and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrable. Thinking about returning it display cloudy
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Michelle,
Thank you for taking the time to leave a review regarding the purchase of your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Doesn’t pair with a computer or the printer takes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t pair with a computer or the printer takes too much time
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Undecided,
Thank you for taking the time to leave a review regarding the purchase of your Acer laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Mr,.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. It was not what I was looking for. So, I returned it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America