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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 1151 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Aspire 3's touchscreen, performance, and ease of use, frequently praising its smooth functionality and speed. Many appreciate the laptop's lightweight and slim design, as well as its reasonable price and decent battery life. Positive feedback also highlights the ample storage provided by the SSD. While some users noted the fan can be noisy at times, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,151 reviews
  • Rated 1 out of 5 stars

    Painfully Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know where all of these good reviews are coming from. This is a waste of money. Painfully slow. I have a 15 year old laptop that is faster than this one right out of the box. Charging cable is flimsy and cpuld easily break. Tried multiple wifi and mobile hotspots, none resolved the lagging or improved the speed. I got this laptop for the most basic uses, mainly microsoft office and the internet for school and emails. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Mariah,
      Thank you for taking the time to leave a review on your Acer laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    constantly stalls and has issues just streaming a podcast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    no help from best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop maybe great but i will never know. I rerquested help from best buy setting it up and got sent from one number to another. after 85 minutes I gave up. looks like a nice computer. wish i had bought it elsewhere

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Fedup,
      Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Worth a buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price, but power button is iffy sometimes and it constantly disconnects from Bluetooth devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for gaming!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for gaming. Best Buy agents recommend this but it wasn’t recommended due to the low ram and processor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch screen do not work sometimes, need to re-boot to make it work again. Others looks fine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good then wanted bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my did not last as long as i thought it was a wates of money it was good at frist but then i used it and it was not working as much

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MarieK,

      Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is pretty slow, was expecting it to be faster, takes a long time loading websites.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for what you get. So much bloatware it was unusable until I removed it all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for browsing internet. After few hours battery runs out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow goes through Inc. too fast takes too long in between processes and task take too long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok laptops have changed so much that I couldn’t set it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but slow needs improvement high end amd has good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke the second day!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new laptop yesterday and set it up… second day it wouldn’t turn on. Just a black screen. I was having second thoughts about the computer the first day I got it because the actual keyboard felt like cheap plastic keys, and they felt more spread apart than my old HP laptop. Well the computer didn’t even turn on the second day so that made my decision easy. Not happy with my purchase.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear ScottJ,
      We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    No finger print sensor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mission fingerprint sensor, otherwise it is a good deal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but slow, can run for basic single task.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pc didnt work for wired router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, it would worked with wired router. Tried a RJ-45 to USB-C adaptor but pc wouldnt recognize device as if it was missing drivers.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear HenryW,
      We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Pros mentioned:
    Ease of use, Speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this laptop. It is large, but very lightweight. The size is great for my office work. It was very easy to set up this laptop. Directions were really not needed. I connected to my google account as well as my Microsoft account. I will download apps as needed. The touch screen is nice, I love this feature. I have other laptops that are not touchscreen. I am enjoying this feature. The screen quality is amazing. It is very clear, and crisp. Pictures appear sharp and look very real. The sound is very good. Speakers produce quality sound when listening to music and videos. This laptop has great speed. When navigating on the internet, so far I have experienced very little lag time. Sites pull up very quickly. I am pleased with the response time. Navigating between different tabs works seamlessly. I have not had any issues. I was very pleased that the laptop came with a nice denim colored sleeve. The sleeve provides protection for the laptop and there is a zippered pocket to store the charging cord. Overall I am very pleased with this laptop. I love it. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't expecting much but it was slower than the 15 year old laptop it was replacing. I finally gave up trying to get programs installed. The next morning when I tried to finish, it wouldn't turn on. I plugged it in and the light came on showing it was charging. Even after leaving it to charge, it was just dead. Returned it and will steer clear of Acer in the future.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear KayWar,
      We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Buy a different brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have listened to previous reviewers! Worked fine for 3 weeks then bricked. Can't get it to start up etc. Totally dead. Can't return it since it's been more than 15 days. Memo to self, don't buy a laptop from Best Buy. Stick to Amazon etc, 15 day return window is too short. Acer's warranty department is automated and it sucks!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear SteveL,
      We are sorry to hear your Acer Aspire laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. If you need further assistance please request transfer to our Level 2 department during business hours, Central time.

      Regards,
      Acer America acer