Customer Ratings & Reviews
- Model:
- XC-840-UB11
- SKU:
- 12675340
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Great Desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. has all features that I need.
I would recommend this to a friendsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast movement from one "web page" to another, very happy with over-all operation...
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is my husband's computer he has no complaints with.
I would recommend this to a friendworst computer i have owned since 1991
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thie was terrible and returned.you name it everything was wrong.very slow.locked up even when i went to reset it to factory specs.that took me several attempts.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear berniebike,
Thank you for taking the time to leave a review on your Acer Aspire PC. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The memory has a virus and I can not find my receive to return it
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear RafaelB,
We are sorry to hear you are having some trouble with your Acer Aspire PC and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Regretting this Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i knew more about computers before making this purchase because i don't think it's made for anything more than surfing the internet. I purchased this to work from home and have done upgraded my internet to the highest plan only to find that the internet to my router is maxed out, while consistently getting input a fraction of the speed on the computer. Even with all other programs closed, this computer is not capable of handling zoom meetings. I'll have to get another computer but it won't be from this store because they're return policy is less than 30 days.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear LatashaC,
We are sorry to hear that you decided to return your newly purchased Acer Aspire PC. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
it was to good to be true
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but problems. started after a fews weeks. running super slow. Thought I purchase a protection plan it was for accidents only. My experience is so horrible I want to get a new computer.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MEllis,
Thank you for taking the time to leave a review on your Acer Aspire PC. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Bad purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Couldnt get past the Welcome page. Had to return it after acer support couldn't resolve the problem for me after 2 attempts. No i would not recommend this product.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Linda,
We are sorry to hear that you decided to return your newly purchased Acer desktop PC. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied it only had 4 of memory not 8. Had to buy 8 card do’s it wouldn’t be slow
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cathy,
In checking the model, this PC comes with 8GB system memory and supports up to 16GB if you want to add more. If your system is showing only 4GB, please contact Acer support at 866-695-2237. They are available 24/7 for in-warranty assistance,
We appreciate you taking the time to write this review.
Regards,
Acer America
Don't buy this!! It's a piece of junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This desktop is very poor quality. It keeps freezing and crashing. I haven't had it for a year. It's been into Geek Squad twice, they kept it for a long time, said it was ok, but I noticed it crashed on them when they returned it. Phooey. Don't buy it. It's a waste of money.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JanetD,
Thank you for taking the time to leave a review on your Acer Aspire PC. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Unusable Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It completely broke down on Wed Aug 5! I bought it at the end of May, not even three months ago. I am very dissatisfied.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ErnestMims,
We are sorry to hear your Acer Aspire PC is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
what title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is either installed wrong or is defective. The screen blacks out and I have to restart, it is slow to log on and it is programed to got to the internet when I turn it or or when I am in Word or looking at settings
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Sandra,
We are sorry to hear your Acer Aspire PC is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Slow and confused!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Terrible. I am always having some type of issue with this machine. It was cheap but it just freezes up for no reason.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jim,
Thank you for taking the time to leave a review on your Acer Aspire PC. We are sorry to hear that the product is not meeting your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Home PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs okay but wont connect to my printer via Blutooh or wifi...
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MyGrip,
We are sorry you are having trouble with the Bluetooth and wireless on your Aspire PC. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Old geezers need printed manuals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but how do i add Microsoft 365 from old computer
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear Tvwatchers,
Paper manuals are no longer available for the Acer computer products, but they are available online on our support page here: https://www.acer.com/us-en/support/drivers-and-manuals. Enter the serial number or SNID of the PC located on the back or side of the system. Here are some steps on how to install Office 365 on another computer, that you might find helpful:
Here are some steps to install Microsoft Office 365 on another computer:
Go to office.com/setup
Sign in with an existing or new Microsoft account
Enter your product key to redeem it
Click View Account
Click Office Apps
Click Install Office under Office Apps & Devices
Follow the directions on the screen
Restart your computer
Open a Microsoft 365 application, like Word, and sign in.
If you need assistance with your Aspire PC, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
USELESS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless since it lacks CD/DVD drives. I will probably give it away
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Ralph,
Desktop and laptop computers without optical drives is more common because of the decline in demand, the rise of digital alternatives, and the need for more compact designs. Manufacturers can reduce costs, save space, and create thinner PCs by removing the drive, which is no longer a necessity for most users who download software and stream content. You can add a DVD drive to the Acer Aspire XC-840-UB11, either by installing an internal one or by using a compatible external USB drive. Since the model does not come with a built-in optical drive, you will need to purchase a slim SATA internal drive or a USB external drive to add DVD functionality.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased computer not working after 29 days. Screen goes blank after 10 seconds, constantly, not bale to use it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Brenda,
We are sorry to hear you are having trouble with your monitor going blank during use. You might try a different cable and possibly if you are currently using an HDMI cable, try using a DisplayPort cable in the DP port instead. If this did not work or you need help with this, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review.
Regards,
Acer America
Unacceptable desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a brand new product and this product was a used product and came program with a password. Unacceptable.
No, I would not recommend this to a friendpoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions still can not find where to plug in my printer and speakers. really cheap keyboard. has no recovery disk.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear mikes52Chevy3600,
We are sorry you are unhappy with your Acer Aspire PC. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience and get your devices connected. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Just don't (gaming).....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so bad for gaming its sad i cant even run ROBLOX. ive been scared to even try Minecraft as soon as i get the money its going into the trash
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Rare,
We are sorry you are unhappy with your Acer Aspire PC. Based on your comments you are needing a PC that will play graphic-intensive games. This PC is not considered a gaming computer as it has 8GB memory and onboard graphics. When choosing a computer to run games such as Roblox or Minecraft, we recommend you check the system requirements of the game and compare to the specs of the PC you are looking to get. Our gaming systems are the Predator Orion and Nitro models which can be viewed here: https://www.acer.com/us-en/desktops-and-all-in-ones/gaming#
We appreciate you taking the time to write this review.
Regards,
Acer America