Customer Ratings & Reviews

This Acer Chromebook is a nice little machine. I use this just for traveling and playing on the web. I would say if you don’t need anything fancy and just a light, portable machine to surf the web, check emails, social media etc. then this is for you. When I got the box you could really tell how light this thing is without compromising the build quality. It feels very sturdy and put together nicely. After a bunch of updates it was ready to go. Once you’ve signed in it’s as simple as can be. I’m not a technical savvy person so I can’t tell you about speeds but I can say this operates as fast as any laptop I’ve ever owned. The battery life seems great, at first I was using it pretty hard for about 8 hours and still had battery left. Overall I think it’s a perfect machine for what I mentioned before. I think it’s perfect for younger kids, keeping up on emails or updating your calendar but keep in mind this is not a computer you can do all your work on. If that is what you are looking for you will need to spend more money and get a true laptop.

This is perfect for my daughter. With her being in HS it allows her all the features necessary to perform her assignments.

First off, when reading this review, keep in mind that this is a very basic laptop at one of the lowest price points you can get. Build Quality and Performance: The build quality of this laptop is very good even given that it is all plastic. It feels very study. It is very small with a very small screen, but if you are looking at this, that is probably what you want. The performance is decent, especially given the specs. It can take some time to do things like open windows, but nothing frustrating or feel like you are waiting around. It is just noticeable. I will say again that I was pleased with the performance given that it has a Celeron processor with 4GB of RAM. It is best used for email, the Internet, and streaming video, but not much else. If you are looking at this, that is probably all you want it for anyway. It also only has 64GB drive so you won’t be able to load a lot of apps or photos on it. It only takes a few seconds to boot up. I got around 8 hours of battery life from it. The Screen: The screen is very small, but that is to be expected on such a small laptop. The resolution is very low and that is probably my biggest complaint about it. It doesn’t show very much of a web page on the screen at once. I would have been much happier with a higher resolution screen that I could see more of a web page at a time without scrolling. The screen is surprisingly bright and can easily be seen in the bright sun. It works better in the sun than other laptops I have used. The Sound: It has two speakers facing down on the bottom. The sound is clear but also very tinny. I would say they are more tinny than your average tinny speakers on other laptops. They are fine for basic laptop use and watching movies, but don’t expect to listen to music on it. The Connections: It has basic connections available, but really all you need. It has a USB-C port (also used for charging, USB-A, and a headphone jack. The Keyboard and Touchpad: The keyboard is decent and gets the job done. It has very little travel, but I don’t find myself making very many mistakes while typing. The feel of the keys is fine as well. The touchpad is also decent and again gets the job done. It is very small. I do find it to not be sensitive enough when you are tapping it to click. Sometimes I have to tap again harder to get it to register. It has your standard touchpad buttons that work fine, although they are loud and hard to press. The Network: For some reason, it sometimes takes a long time to connect to my Wi-Fi, I’m talking about half a minute to a minute. Other times it is quick. Once it is connected, I never lose a connection with it. It can be frustrating, and I don’t have this problem with any other PCs connected to my Wi-Fi. The Software: I am a big user of Outlook on my Windows PCs. I am very excited that this comes with a dedicated email application instead of having to use the web browser for email. The rest of the software is your standard fare. After the OS and standard apps are installed, you get around 43GB of space for your use, so not much space for other applications or photos. Overall: Overall, this is a fine laptop for what it is. If you want something for email, the Internet, or streaming movies, this works well. My biggest complaint is the low resolution of the screen. This would be the perfect companion for sitting at your local coffee shop.

Runs smooth, which I did not expect. Color display ia good.

I have the equivalent version of this Acer laptop from 2018, and I love it. I purchased this one only because the old laptop chrome OS is no longer supported and some websites don't work. I am returning this new one because the screen has a bluish tint that really bothers my eyes. I tried using it for a while to see if i would adjust, but I could not. Another drawback I noticed is that the power cord is very short.

Got a really great deal on this little Acer laptop. If I had paid full price, or even close to full price, I would be pretty upset. It is very, very slow. Has tons of Google crap pre-loaded into it that I believe is the reason it is so slow.

A very good chrome notebook. Great for kids and audts

It was what I expected. An Acer Laptop. It's fine

Ithe chrom book is difficult to navigate and does not meet my needs. It is not working out for me.

Junk period. Trying to return the comy was as bad as trying y use it. The games the two girls played with me was obviously to deny my return. Until I started using my phone to record. They called the manager. At first he acted like he couldn't find my number. Then he did find it. I decy after the hour I spent to return it J was done with buying from you.

Exactly as described. Very pleased with speedy delivery.

Don’t really like it. I get it’s a little only but wasn’t expecting the quality to be this bad. And the speakers sound terrible.

Very efficient and fast. Perfect for my 3rd grader.

The Acer - Chromebook 311 is really well built. I was debating on whether, to give a 4 star or 5 star. I went ahead and gave it a 5 star, with the premise of it is a chromebook and should not compare it with a laptop. With that being said. It does do what it is meant to do, lite duty laptop things. It does feel more put together and smooth texture surface, which gives it more of a laptop feel. Setup was simple and straight forward. However, I do wish you could set up laptops and chromebooks without having to use an email account, The 11.6 inch screen is sufficient for web browsing as is the intel Celeron processor. 4gb of ram is sufficient, although maybe 8gb would have been nicer. Being a chromebook, it use a Chrome OS, so basically Android OS, but a bigger screen and keyboard. Like I said, for chromebook to chromebook comparison, it does what you need a chromebook to do. I use it for emails, surfing the web, and streaming videos without issues. Most of the time I screen cast the stream to a regular TV. It would nice to have touchscreen, USB-C charging ports on both sides and maybe an extra USB port. But I guess for the price, those are extras. Overall, the Acer - Chromebook 311 is a really nicely put together chromebook.

Poor battery life otherwise good for entry level and doing basic tasks but battery life is poor

The screen is blurry and the picture quality is poor.

This laptop iś not what i expected i will not be buying this product again

poor material for keyborad, I have use so many chromebook in my life but this is really poor quality , keys are coming out from key board

Very short battery life. Returned for a different laptop after one week.

This computer runs really slow. Takes forever to start