Customer Ratings & Reviews
- Model:
- CB315-3H-C69K
- SKU:
- 6554685
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Chromebook 315's ease of use, large screen size, and attractive price as significant advantages. Many also appreciate its good battery life and performance for everyday tasks. While some users note compatibility limitations with certain programs, the overall feedback highlights the laptop's positive aspects. The lightweight design and simple setup are also frequently praised.
This summary was generated by AI based on customer reviews.
Acer croombook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display quality was pretty bad. I bought this laptop for my brother he is in 6t grade even tho he did not like the display resolution.
No, I would not recommend this to a friendACER Chrombook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great just like a regular laptop the only problem I have with it is that you can’t screen things from your phone and download everything that you could on a laptop.
I would recommend this to a friendDisappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in March 2024. Its december 2024 now and my laptop wint open. I was using it one day and the screen just randomly went black. And yes it was charged when it happened. Before it stopped working though it was a pretty good laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Miranda,
We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good back room computer, but unfortunately not all apps are supported
No, I would not recommend this to a friendBe prepared to send it to the manufacturer or the
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift. When I went to set it up, it kept saying that I had no internet connection and i couldn't go now further. The strange thing is that I was able to browse and do everything under guest mode so my internet was not the problem. I called for assistance and we did some troubleshooting and eventually I was told to send it in to get fix because it was an issue with the program. Needless to say, I sent it back and got my full refund. I refuse to buy something brand new and have to send it to the manufacturer to fix. By the way, I had to do the same exact thing with another laptop less than a week later.....
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ConnieH,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
You get what you pay for :-/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sluggish and not very responsive. One of the slowest computers I’ve ever used. You get what you pay for basically.
No, I would not recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good middle ground. Not an amazing product, but not terrible. Good for schoolwork and working from home.
I would recommend this to a friendPrice Changes Often
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price changes often. It went from $175 to $139 to $199 to $175 all within the month of March 2024,
No, I would not recommend this to a friendSetup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is okay, but I don't like how the web browser is set up along with the ability to save items to the desktop easily.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Chrome book, not worth it. Pay the extra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Needed something just do online assignments for a class. Too slow for simple assignments and needs constant updates to stay compatible with programs. The headache not worth the price. Just pay a little more for regular laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ShyD,
We are very sorry to hear that your newly purchased Acer Chromebook did not meet your expectations. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
If you do need any assistance with your Chromebook, don't hesitate to contact our support team so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Wouldn’t connect to the internet.. RETURNED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You definitely get what you pay for.. after unboxing and attempting to do initial setup….laptop wouldn’t connect to the internet. Well, it technically did connect but the startup screen wouldn’t let me get into the main user account to run setup. Kept saying “cannot connect to WiFi/ use guest account to run diagnostics” so about 10 times I logged into the “guest account” and guess what?? It indeed WAS connected to the internet. I was able to visit Facebook, Google, Yelp etc from the browser. After about 2 hours of endless research on how to fix the issue and feeling frustrated I gave up. I couldn’t get into the main account and personalize my computer or run startup files so I returned the laptop. It’s 2024 what kind of laptop can’t connect to the internet correctly??
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ALSBB,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Don’t waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great but this thing is slow! I bought it for my mother and even she complained about the speed. The user interface isn’t friendly and doesn’t have small things like a caps lock button.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear RonM,
Thank you for taking the time to leave a review on your Chromebook. We are sorry to hear that the product performance did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Free antivirus seems like a gimmick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During Xmas, we were excited to buy two of these for my school aged children who wanted them to play some game called Little Alchemy. We opened one and as soon as you get to the part when you’re supposed to download the “free” antivirus that gets emailed to you at least six different times, reminding you to install it, there is an unexplainable error. We haven’t even bothered to open the other one yet. Someone told me to bring it to Geek Squad but I am very inconvenienced by that option and can only hope I can make it in there before next Christmas. I guess this review is more about the free anti virus that is advertised rather the actual Chromebook. If we ever get our free download to work, I’ll update my comment. Regardless yet sadly, we weren’t expecting much for a kids Chromebook to begin with anyways.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Not,
We checked and verified that Acer does not offer a custom Chrome operating system that includes anti virus software. We recommend you contact Best Buy for assistance with this software offer. Please keep in mind that Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. Chrome offers a built-in antivirus scanner that comes with the browser. You can use the antivirus scanner to search your device for programs (like malware) that might be harmful.
If you have any questions please feel free to contact Acer support at 866-695-2237.
We appreciate you taking the time to write this review.
Regards,
Acer America
Laptop acer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it were faster.but gets the job done.Very good price overall.
I would recommend this to a friend- Pros mentioned:Overall performance
Everything seems to be working fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this I thought it was gonna be some trouble but down rhe line it turned out to be a pretty good product. It just sits in the office and I use ir whenever I need it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Lukey,
We appreciate you taking the time to write this review. We understand you are happy with your Acer Chromebook, but your rating was at the lowest, 1 star. We are not sure if you meant to give this a higher rating, but we are glad you are otherwise happy with the Chromebook. If you should need any assistance with your Chromebook please feel free to reach out to our support team. They can be reached at 866-695-2237; available 24/7 for in-warranty products.
Regards,
Acer America
PURCHASE IS QUESTIONABLE NOW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Acer Chromebook froze up while streaming a movie. I had to watch a YouTube video to correct it. It is still returnable. I am not sure what to do now.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Blessed,
We are sorry to hear your Acer Chromebook is freezing while video streaming and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but now it intermittently shuts off with no warning. Battery pack also gets super hot when charging Chromebook.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Chromebook is shutting off during use and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of a lot of the features, one USB plug, no caps lock just many more things
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear RebeccaV,
We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Acer Chromebook, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had 3 other chrome books. Never had one this slow. Half the time it freezes up on me. Never had this happen before with the others.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Bella,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product performance is not meeting your expectations and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
economical,but super slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop dramatically slowed down and browsing was painful as there was a lot of lag between cursor movement and screen movements. Had to return to BestBuy.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Tony,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America