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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 532 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Chromebook 315 for its overall performance, ease of use, and good battery life. Many appreciate the larger screen and find the laptop to have adequate speed and a lightweight design. However, some users feel that the RAM can be limiting for multitasking and have experienced issues with the camera quality. A few also noted that the storage capacity may not be sufficient for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 532 reviews
  • Rated 3 out of 5 stars

    Good, not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, but I needed a better camera and this wasn't it for me. Great laptop, if you just need to send emails and do simple things online!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Acer chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt come with anything like Microsoft word, or notepad for typing and creating drafts which was a disappointment.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear KoltonS,
      Instead of Microsoft Word, Chromebooks primarily use Google Docs, a free, full-featured web-based word processor that can be accessed via your web browser or as a dedicated app from the Google Play Store. Google Docs allows you to create, edit, and collaborate on documents and is part of the integrated Google Workspace suite. For simple note-taking, the default application is Google Keep, which functions similarly to Notepad and is pre-installed on most devices.
      If you should need help with your Chromebook please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Pros mentioned:
    Battery life, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works Great for Everyday Tasks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Acer Chromebook 315 for a few weeks now, and it's my daily work and everyday use driver. One of the initial things I appreciated was the Sparkly Silver finish—not just that it looks good, but it's also very resistant to fingerprints, so it continues to look like new. The 15.6-inch Full HD IPS display has clear, crisp imagery, and while it's not a touchscreen, the clarity and color quality more than compensate. To operate, Intel Celeron N4500 processor and 4GB RAM handle daily tasks with ease. I do not find it difficult to have several Google Chrome windows open simultaneously with Google Docs and emails without lagging. That it is not a gaming computer and not a workstation for heavy professional video editing does not matter because in web-based applications, streaming, and mobile productivity, it is perfect. I have also been impressed with the battery life—being able to get nearly ten hours on a single charge is a big bonus for my long days away from home. A nice bonus is also the protective sleeve that is included with the laptop. It is a snug fit and there is ample padding to make me feel good about throwing it into my backpack. I also like the lighter weight, as it eliminates back pain when I'm running around campus. Overall, the Acer Chromebook 315 has been a solid, budget-friendly option for someone who wants a larger screen and decent performance. I'm really glad that I ultimately purchased it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    none, no title needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn;t have windows 11 and I didn;t need a chromebook

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pixel issues within 6 months of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was affordable but after 6months the pixel gave out. We only use it for homework 3 days of the week, so it was unfortunate to have to buy another laptop.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Woodeline,
      We are sorry to hear your Acer Chromebook is showing dead pixels and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item never shipped. When I called Best Buy they said it’s not a Best Buy item . They gave me third party number . They said nothing they can do . I would never ever use Best Buy again and I’m sharing my experience with others

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You're only a guest, not the owner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forces you to put your private imformation If you don't, it only lets you log on as a guest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for business use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had no complaints of the laptop, however once I started to use multiple pages for my business it started glitching and not letting me do the work it would crash a lot!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello MariaO,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Pros mentioned:
    Screen size
    Cons mentioned:
    Ram, Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice entry-level Chromebook by Acer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Chromebook 315 15.6" HD Laptop with Intel Celeron N4500 is a nice looking, quality Chromebook, but temper your expectations. This is an entry level and budget friendly model. Basically, a Chromebook is optimized for working in the cloud. There is little storage space on the laptop itself - limited to 64GB, so you can see where cloud storage would be necessary. The RAM is limited to 4GB and I understand that cannot be upgraded. This is not the laptop you would want to use for heavy multi-tasking. Overall, this is great for browsing the internet, email, and streaming activities. If you are coming from a Windows PC, it is a relatively simple switchover to Chromebook. Personally, I am used to using Windows based devices so with this, of course, there is an adjustment to the Chrome OS. Windows programs cannot run on this, but there are some workarounds if you are willing to do that. Also, you are able to access and use Microsoft 365. Ideally, if you need to run Windows based programs, you would want to get a Windows PC. Chromebook runs on the Chrome Operating System - it is Google based which means it is set up to run all of your typical Google apps such as Gmail, Photos, Google Docs, etc. Thankfully, I am familiar with Google, so it makes the adjustment easier. Physically, this laptop is a good size at 15.6". It is the typical silver I see so often. It does have somewhat thin bezels which provides more screen area and to me, makes it look better. The keyboard is not backlit, but the wonderful thing here is that the keyboard has a numeric keypad! It is small but absolutely useable. That is such a convenience for me. It has an anti-glare screen which is nice. This has a nice size touch pad which is responsive. The resolution on this is Full HD 1920x1080, but, frankly, the resolution is lacking. No matter the adjustments I tried, the resolution is just not good. In order to get somewhat better contrast, I had to turn up the brightness very high and doing that made it difficult on my eyes! I was streaming an animated film and the picture provided was not crisp the way I would expect an animated movie to be. Connectivity-wise, this laptop has 2 USB-C and 2 USB-A ports, a micro SD card slot, headphone input and a place for a laptop lock. There is no HDMI port here, but you are able to cast or use a USB-C to HDMI adapter. The WiFi is good - it connected immediately for me and never has dropped. Streaming was not choppy nor pixelated. The battery charges quickly, which is good because at full charge it will last only up to 10 hours, about one day. I would just leave it plugged in except for travel and short-term use. It is quick to start from being "off". There is no real lag when going from one task to another. Upon signing into Google, I had immediate access to all of my Google files - mail, photos, documents - everything. Overall, the Acer Chromebook 315 15.6" Full HD Laptop with Intel Celeron N4500 is a budget-friendly entry into the world of Chromebooks. This would be great for homework, email, and definitely working in the Google realm. It is fairly easy to learn to use and just works well. Know that the end of use for this one is June 2031 - after that time, updates will no longer be provided. I would recommend this to anyone searching for a Chromebook, with the caveat that this is entry-level.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came damaged just like every other package I order it's like the delivery company has a problem with my neighborhood where they just hurry up and toss packages on porch with no care in the world

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pay a little more and get something better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is just a base level Chromebook. But very slow. Too slow.. had to return it

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Monda,
      We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Right side of keyboard stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am expecting a refund. This worked well for a few weej then suddenly the right side of keyboard no longer worked.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Lauren,
      We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a great laptop. Very slow and I have been experiencing glitches

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Dbg12,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product's performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Annoyed Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for my laptop for two weeks now. Only I keep getting is “package delayed” no more info giving when I inquire

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Schy,
      We are sorry to hear you never received your Acer Chromebook. We suggest you contact the reseller directly to inquire about this; they will be best able to help you with your order. If you should need technical assistance with an Acer product in the future, please contact our support team at 1-866-695-2237 and we will be glad to help. We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    No scroll bars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no scroll bars to check email on yahoo.com

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Not seeing a scroll bar on Yahoo Mail within your Chromebook's browser might be due to a few reasons, including browser settings, website design, or accessibility features. You can try enabling the scrollbar in Chrome settings, disabling extensions, or checking for accessibility features that might be hiding the scrollbar. We also suggest you post your question on the Acer community forum at community.acer.com. This is a very good peer-to-peer forum for questions and answers on Acer products. acer

  • Rated 1 out of 5 stars

    Touchpad doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch pad didn’t work and couldn’t attach an external mouse either

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear FcvedsC,
      We are sorry to hear you are having trouble with connecting a mouse and working the touchpad on your Acer Chromebook, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    150 for a reason

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this brand new and it lags when typing and opening new browser tabs. Truly the epitome of disposable laptops

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear LilyB,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear you are having some trouble with typing etc, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    dont waste ur money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to slow couldnt download the "free" secutiry app that came with it

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear PeterB,
      We are sorry to hear you are having trouble loading an app onto your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Zero help from Best Buy, yet again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to return this unit. Store would not allow. Wouldn’t allow store credit either. Done using Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Chromebook, but No Touchscreen

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Chromebook 315 is very nice!! The large screen has a beautiful display and has a lot of vibrancy, the sound quality is very nice compared to most other chromebooks, the track pad works very well, and the keys are spaced out perfectly, helping to ensure that typing is effortless and smooth. I also appreciate how lightweight the laptop is, as well as the case it comes with. These two things make it easily transportable, and allows for you to be able to work with it pretty much anywhere. The charging cable is pretty long and easily collapsible and charges it very quickly. The camera is also surprisingly good. While it doesn’t compare to an actual camera or a phone, it is pretty high quality in comparison to most chromebooks. The setup process was very simple and easy to understand, and there are lots of different customization options when it comes to both the display and personalization. Overall I would give it about a 4 to a 4.5, simply because the lack of a touch screen is a little inconvenient and the overall size makes it difficult to fit in the average bag/backpack, however besides that it works well, has wonderful battery life, and has a stunning display.

    I would recommend this to a friend