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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1073 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,073 reviews
  • Rated 1 out of 5 stars

    More like a cell phone than a computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend a Chromebook! More like a mobile device than a computer!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance or have questions about your Chromebook, don't hesitate to contact our support team so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Should discontinue product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!!! Slowest cheapest technology ive ever used

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear ZacheryA,
      Thank you for taking the time to leave a review on your Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use chrome on it so I returned it for an HP

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear therokxiii,
      We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a piece of junk jumps around all by itself ridiculously slow

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Cheryl,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Not charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not charging anymore after only 2 weeks of having it

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AshaW,
      We are sorry to hear your Acer Chromebook is not charging properly and we understand this is frustrating for you after such a recent purchase. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Disapointed customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could go lower i would. It died within a month!!!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hi Shelly,
      We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Very nice computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love ❤️ computer. She needed one to find a job becsuse she wold always have to travel to the king ce ter to use the free computers they have there since hers was broken. It was a good price ,size and convenient to carry around. I would definitely recommend people to buy it. You wo t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer it’s pretty easy to set up and use. The size is nice for my schoolwork however I wish the mouse pad worked better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Good service. Works great as a laptop for web surfing and paying bills.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price, small chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits the bill and functions for use of the internet perfectly. The only drawback for me, which is a plus for others, is the number pad on the right side of the keyboard. I like number pads, but my hands aren't used to using such a small space for the main keys.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review of Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and battery life are awesome. I dont have to charge but once a week!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this computer for about a month now. So far I am happy with it. I like the size of the keyboard, and I have been using the number key pad more than I thought I would. I have had no problems with it except that it turned off unexpectedly once, and I had to figure out how to get it to turn on again. It hasn't happened again since, but that was concerning to me. The battery life length is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Low cost, efficiency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook for the cost. Runs smooth, not good for prolonged gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Acer Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out great and has been doing great ever since. Running Netflix on it was a little slow at first, but it got the hang of it and streams videos just fine now with no lag. It's a great computer, I got a great deal, and it would make a really nice gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a laptop for personal stuff and decided to get the Chromebook. Easy and fast I think this is good for someone who needs it for school or just for personal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Retail Shop Manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for work and do a great job! Perfect for a business that mainly operates in retail, and all documents are stored in the google drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price. I had bought one from another company and the battery life was awful. This Acer Chromebook is so much better with the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want something simple, this android chromebook is perfect! Access to playstore downloads for apps. Couple it with you phone and much more without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    happy dave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome chromebook, fast. have acer computer since 2010 with no problems thats why i chose this. also price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great sale item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a major improvement from my old computer. The internet hooks up just like that and I can do almost anything very quickly!

    I would recommend this to a friend