Customer Ratings & Reviews
- Model:
- CB315-3H-C69K
- SKU:
- 6554685
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Chromebook 315's ease of use, large screen size, and attractive price as significant advantages. Many also appreciate its good battery life and performance for everyday tasks. While some users note compatibility limitations with certain programs, the overall feedback highlights the laptop's positive aspects. The lightweight design and simple setup are also frequently praised.
This summary was generated by AI based on customer reviews.
Poor display quality, basic apps glitch out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea why this has high reviews. Terrible computer. The screen is washed out and content is barely visible. I downloaded a basic notes app to use for organization, and the app glitched out and became unusable. The computer doesn't even have basic functionality and everything that I pull up on it looks terrible. Unfortunately my father died the exact same day that I got this. It's now a few months later and returning to with tasks and realize I'm burdened by this horrible computer.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ScheherazadeF,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Customer service not willing to listen to what the
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I accidentally order two co M I accidentally order 2 laptops. Return one at the store. I thought they could set it up for me. They could not, and it's still not set up. I have not used it. I wanna know what you are looking for because the payment was made by my bank. Cause they called me back and told me they approved
I would recommend this to a friendBrand response from TeamAcer
Posted .Hello Gloria,
We are very sorry you are having trouble with your Acer Chromebook order. We suggest you contact Best Buy directly for any help with your order. If you need technical support for your Chromebook, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Cheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for I guess. This was quickly returned as it’s cheap looking, feeling and performing. Good if you need something cheap for basic essentials
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Ashlyn,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
NOT compatible with Google Play store!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer to write papers on and do research. NOT compatible with ROBLOX!!!! I bought this for my son but does not have access to the google play store for ANY apps!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Mark,
This Chromebook should be compatible with Google Play Store, so if you are having problems with it please feel free to contact Acer Support at 866-695-2237, so they can verify this for you. Support is available 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
chromebook
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super slow and not responsive all the time it just takes forever to load
No, I would not recommend this to a friendWatched like a hawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to order online because In person we got stalked by the associates. Never went in before, didn't know anyone working or in the store but got followed and constantly asked over and over if we needed any help or if we were looking for anything specific even after answering no that were just browsing and just was looking around. Constantly watched like I was gonna steal everything I touched.
No, I would not recommend this to a friendLaptop has terrible speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is really slow and it takes like a whole minute to load anything
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear GunnarS,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Cons mentioned:Camera quality
Poor performance Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook has a poor camera facing the user and is very slow.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear BoredOOMM,
We are sorry you are having trouble with the webcam on your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Wi-Fi problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it good but I have some problems with connecting to the wifi.
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear HuihengM,
We are sorry to hear you are having trouble connecting via wifi with your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Dont Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is very slow. Does not easily hook up to the internet. I simply wanted to use it as a tablet to play a game or check my email. Doesnt really function well at all for that. I wanted to return it, but missed the window and I am stuck with it. Money down the drain.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Whit,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the computer would not install the program that I needed. Showed the App but said would not work with this computer,
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Corey,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Do not buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a few months after purchase would not recommend!
No, I would not recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok for the price but could be bettermy kids have acers and i was expecting better
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear JamieC,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Its basically a cheap phone in laptop form
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt even have an hdmi port. Thing is so useless.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Masoukishin,
This Chromebook has two USB-C ports to connect a monitor, so you may need an adapter to use HDMI. We are not sure what you expected, but Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
We appreciate you taking the time to write this review.
Regards,
Acer America
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have looked further . I’m not comfortable with the size at all
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MaryG,
We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We make a wide variety of laptops and Chromebooks with different size LCD screens, resolutions, and price to meet any user's needs. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team at 866-695-2237, so we can help.
Regards,
Acer America
Acer laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The acer is a ok computer if your not doing much work with it
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Hayden,
We are sorry to hear that your Acer Chromebook did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Don’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook didn’t connect to my printer like the salesman said it would. I even had a technician come out to help. When I tried to return the Chromebook, I was told I was 2 days outside the return window. So, I’ve got a Chromebook I can’t use the way I needed. Very dissatisfied customer.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear GingerSnap,
We are sorry to hear this. Not all printers are compatible with Chromebooks but if you have verified with the printer manufacturer that it will work with a Chromebook, please contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Lasted 2 months!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months this laptop died and never would start up again.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear PatriciaC,
We are sorry to hear your Acer Chromebook is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Save your money and time. Its too good to be true
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wanted 2 laptops for my school aged children to play roblox on. The app freezes and seizes up the minute its opened. Whenbthe game finally loads your moving a glitchy inch every 10 seconds or so. Upgraded my spectrum internet and there was absolutely no change. Hate youre able to get away with selling garbage to people.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello TiffanyB,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your gaming expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
ZERO start review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 1 star review is not about the product but about best buy in general. If I was able to no give a star, then that would of been my choice. I will NEVER shop there again and highly suggest people shop around before going here. You can find better deals and WAY BETTER customer service somewhere else
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry you are unhappy with your Best Buy purchase. We recommend you contact them directly for this issue. They will be best able to help you with your order so you get the product in the condition you want. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards, Acer America