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Your price for this item is $220.00

Customer reviews

Rating 4.6 out of 5 stars with 386 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 386 reviews
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this laptop broke 2 weeks ago didn’t even have it a year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple is better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having many Macbook laptops, I don't like the functioning of this laptop, personally wish I didn't spend my money on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Depends what you need it for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good enough to bring to class but I would never recommend this to someone who needs an actual, functioning laptop to get work done. Being forced to use the web version of Office is bad enough but it freezes, lags, and the battery is pretty quickly showing that it's not going to last.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AlexisF,
      Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you have questions on or have issues with using your Chromebook please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    My first time laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool item. I haven't hàd time to really use it yet.. So far its not easy to charge. I may have to return it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price change- for on sale listed item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for $129.00. I was charged $148.21 for this item. Orig price was $349. I bought a mouse that was $20.00 and got that for $9.99. Dont know where the extra $20 came from. Tried calling them and of course I spoke to someone in another country who I couldnt understand and she finally told me to call my bank and they will take care of it. Horrible customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer at best buy. First the scroll bar didn't work and then the keyboard didn't work. Took it back to best buy and Many excuses that they can't get it fixed. it has been over a month and still don't have my computer back. Last told they are waiting for a part.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was ok but as the days go on the battery life and the overall performance of the computer were not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just by a regular laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please just invest in a laptop because the apps don't work properly. Too late to return so this will just collect dust because it's useless. Waste of money.... I now see why the price was so low.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear ChitownDiva,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Long start up time and poor screen and video.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my daughter as beginner laptop. However, this Chromebook is very slow. it takes 3 to 4 min to starts. Screen quality is very poor and very poor video quality.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MansiP,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Just Get a PC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and ended up getting a PC. I thought it could be a substitute for a laptop but I guess not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is so no bright i would n ot recommend, not touch screen either.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MatthewA,
      We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team at 866-695-2237, so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Not good for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the finger use to get to where you have to click

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear TinaN,
      Thank you for taking the time to leave a review on your Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Just not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go less than one star I would. Bought this as a gift and it does not work!! It freezes, goes black and has needed to be power washed twice. It was opened on Christmas. The moment we went to use it it started acting up. It sucks to have a disappointed family member…will return immediately!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Mike,
      We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    service no habla enges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchsed 3 for gifts, wrapped them, christmas time, then price dropped, from 129 to 119..tried to explain that to best buys customer serice, this guy kept on about price match..I said bro..I bought them here. would not honor the price. Im done with them, check my history bestbuy. No more. crazy, my last time buying from here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after ya month and a half…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t been 2 months and the laptop won’t come on at all. It won’t charge. No light indicator while plugged in. Nothing.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear BrendaJ,
      We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Defective, crashes and resets at the data privacy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't even setup. Crashes and factory resets at the data privacy screen. See why it was on sale. Absolute trash.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DamianB,
      We are sorry to hear your Acer Chromebook is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    don’t sleep on chromebook

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device: Acer continues with their yearly Chromebook update this year with Acer chromebook 315 with anti glare screen design with decent onboard 128GB eMMC storage, 4GB of Memory, this is with the Pentium N600 processor. this an entry level type of laptop so build quality is plastic and overall built was good. this chromebook also supports touch screen I find this very useful for older individuals who might not enjoying typing and honestly it’s perfect for someone with typing issues. you get a great keyboard size and a 15.6” display full HD LCD, this acer chromebook could last you about 10 hrs of battery life. it’s pretty much a standard but yes it comes with a front facing camera that is 720p. Experience: overall i’ve had experience with this one compared to previous I haven’t really felt much different from the older version, yes we do get the latest CPU but it was harder for me to tell how well these are performing compared to previous gen. my mine used of this laptop is actually using it for cloud gaming. with nvidia gforce now it’s perfect for chilling out in bed and playing some top quality games using the browsers. speaker on this Acer 315 is great clear enough. browning with this and using youtube has been a pretty quick experience I did not notice any slow down. recently visited my parents and my mom did enjoyed her time borrowing the laptop while I was around. Conclusion: I don’t really have any negatives things to say about this Acer 315 chromebook, from my experience this laptop just works. before buying just a reminder that this is a chromebook so you will not have windows 11 OS. so if you use google apps on use most of their services I think a chromebook would be a perfect fit for you. or like I mentioned before this is always the perfect gift for elder people who just want to browse talk on messenger with family with dealing with other features/ app that would not matter to them at all. it’s light weight enough not so heavy. it looks good it’s simple and great built quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very very laggy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly don’t recommend it’s really laggy. And finishes charger so fast.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AishahM,
      Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. OS is garbage. Just get a windows laptop. Better off trust me.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Nicholas,
      We are sorry you are unhappy with your purchase. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you have questions on using your Chromebook please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good device for working in the mobile Google world

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer - Chromebook 315 - 15.6" HD Laptop - Intel Pentium Silver N6000 - 4GB LPDDR4X - 128GB eM is a step up from previous Chromebooks that I have owned. The first positive attribute I noticed, right out of the box, was its weight. This Chromebook does not feel like your typical lightweight flimsy Chromebook. It is sturdy and well built with a compactness that delivers performance just as good as a larger big named laptop. All of the most used Google apps are available. I have access to Google Docs, Sheets, Slides, Chat, Keep. TV, Screencast, etc. Google meet allows me to have premium video meetings for free. I can use Phone hub to connect to my phones’ hotspot, silence and locate my device and view recent Chrome tabs on my phone and I can text on my Chromebook after pairing with my phone. Along with the Google Play store for installing apps, there is the Chrome web store for attaching extensions. Gestures can be used to switch between apps and interact with the Chromebook. It has screencast that allows me to create and record my screens lessons and demonstrations. I can make drawings on a blank page with canvas. With the editing, customization features, file management capabilities, app organizing capacity, family features and several other beneficial features, the Acer - Chromebook 315 - 15.6" HD Laptop - Intel Pentium Silver N6000 - 4GB LPDDR4X - 128GB eM is a powerful addition for use with my phone on the go with my mobile lifestyle.

    I would recommend this to a friend