Customer Ratings & Reviews
- Model:
- CB315-4H-P8FZ
- SKU:
- 10364781
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Good for schoolwork
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for my daughters school work no issues
I would recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this laptop broke 2 weeks ago didn’t even have it a year
No, I would not recommend this to a friendReview of Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product..had to learn how to use Caps lock
I would recommend this to a friendAcer laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was alright if you're not looking to do much. Basically the kiddos play games on it but I wouldn't recommend for schooling or work.
No, I would not recommend this to a friendYOU GET WHAT YOU PAY FOR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 Dell Laptops, (1 recently bought from Best Buy) and a MacBook Air, but this is my first Chromebook. There are a few things about this Chromebook I don't like, the main issue is that many of my Google Play Store apps installed on my Android phone will not install on this Android Chromebook and I have no idea why. My VLC Media Player 'performs' so poorly that watching a movie on this Chromebook is impossible, I haven't even bothered to attempt to play music. I though about sending it back, but reluctantly I'll keep it. At this price I really wasn't expecting much, but I was expecting more. In my opinion this is not a laptop, it's a toy and my grandchildren can play with it when they come to visit, it'll help keep them away from my 2 Dells and MacBook Air, so it will serve some purpose. All said and done I would not recommend this Chromebook. I don't know if I bought a 'lemon' or just an inferior product, spend a few dollars more a buy a decent Chromebook, because this one ain't it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Lamont,
Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you have any questions or need help with your Chromebook, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Acer vs. HP ???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By no means am I a computer expert so I only go by the ease and speed of how my Chromebook functions. In comparison to my HP Chromebook (used for over 8 1/2 years), this Acer boots up slower and I had to powerwash it after about a month because it would just not go to the next page or function. If I could do it over again, I would get another HP Chromebook.
No, I would not recommend this to a friendProblem Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not bad use it but I hate problem with Wi-Fi sometime disconnect.
I would recommend this to a friendNot What I was Expecting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not aware this equipment could not do most of the task I bought it for. It does not have windows and that is what I needed to be able to work on it.
No, I would not recommend this to a frienddon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer at best buy. First the scroll bar didn't work and then the keyboard didn't work. Took it back to best buy and Many excuses that they can't get it fixed. it has been over a month and still don't have my computer back. Last told they are waiting for a part.
No, I would not recommend this to a friendApple is better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having many Macbook laptops, I don't like the functioning of this laptop, personally wish I didn't spend my money on it.
No, I would not recommend this to a friendDepends what you need it for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good enough to bring to class but I would never recommend this to someone who needs an actual, functioning laptop to get work done. Being forced to use the web version of Office is bad enough but it freezes, lags, and the battery is pretty quickly showing that it's not going to last.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear AlexisF,
Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you have questions on or have issues with using your Chromebook please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
My first time laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool item. I haven't hàd time to really use it yet.. So far its not easy to charge. I may have to return it
I would recommend this to a friendPrice change- for on sale listed item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale for $129.00. I was charged $148.21 for this item. Orig price was $349. I bought a mouse that was $20.00 and got that for $9.99. Dont know where the extra $20 came from. Tried calling them and of course I spoke to someone in another country who I couldnt understand and she finally told me to call my bank and they will take care of it. Horrible customer service
No, I would not recommend this to a friendJust by a regular laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please just invest in a laptop because the apps don't work properly. Too late to return so this will just collect dust because it's useless. Waste of money.... I now see why the price was so low.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ChitownDiva,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Long start up time and poor screen and video.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my daughter as beginner laptop. However, this Chromebook is very slow. it takes 3 to 4 min to starts. Screen quality is very poor and very poor video quality.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MansiP,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Just Get a PC
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it and ended up getting a PC. I thought it could be a substitute for a laptop but I guess not.
No, I would not recommend this to a friendchromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display is so no bright i would n ot recommend, not touch screen either.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MatthewA,
We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team at 866-695-2237, so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Not good for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the finger use to get to where you have to click
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear TinaN,
Thank you for taking the time to leave a review on your Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Just not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could go less than one star I would. Bought this as a gift and it does not work!! It freezes, goes black and has needed to be power washed twice. It was opened on Christmas. The moment we went to use it it started acting up. It sucks to have a disappointed family member…will return immediately!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Mike,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
service no habla enges
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchsed 3 for gifts, wrapped them, christmas time, then price dropped, from 129 to 119..tried to explain that to best buys customer serice, this guy kept on about price match..I said bro..I bought them here. would not honor the price. Im done with them, check my history bestbuy. No more. crazy, my last time buying from here.
No, I would not recommend this to a friend