Customer Ratings & Reviews
- Model:
- CB515-2H-31NY
- SKU:
- 6551627
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Chromebook Plus 515's ease of use, price, screen size, battery life, performance, and lightweight design. Many appreciate its smooth operation and value for the money. However, some customers expressed dissatisfaction with the keyboard placement. Overall, the positive feedback outweighs the negative comments regarding this specific feature.
This summary was generated by AI based on customer reviews.
Acer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of compatibility with Microsoft was an issue and we had to return.
I would recommend this to a friendx
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.linking with MS Office almost impossible in spite of being told easy
No, I would not recommend this to a friendDads gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen. Light weight, and easy to set up. Was baught as a gift
I would recommend this to a friendAcer Chromebook Review Salman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great price at convenient location
I would recommend this to a friendFrustrating Laptop!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a limited use device. If you only need to be on the internet or use e-mail it is fine. Without its own hard drive to save new documents or work on existing documents it is very frustrating. My experience it that Google Chrome will not even allow documents to be saved to an external hard drive! It forces you to use the Google Cloud to save your documents which quickly fills up and causes you to purchase additional storage at a monthly cost! Spend more money and get an internal drive and possibly Microsoft Office for Powerpoints, Spreadsheets, and Word Processing.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Joseph,
Thank you for taking the time to leave a review on your Chromebook. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good......................................................
I would recommend this to a friendNot gaming but other users
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this could be used as a gaming lap top but not quite in so upset a wasted Xmas gift but if you need it for anything else it's perfect
I would recommend this to a friend- Cons mentioned:Keyboard
Acer Chromebook keyboards
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this chrome book. It has a keyboard defect. I've had the chromebook replaced and now the same thing is happening with the replacement chromebook. Time for a different manufacturer. Obviously this model has keyboard issues
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Deborah,
We are sorry you are unhappy with the keyboard on your Acer Chromebook. You don't mention what problem you are having with the keyboard and we would like to see what we can do to help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Fast Chromebook but questionable quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast. Not happy with the quality. One of the two speakers stopped working after a few weeks.
No, I would not recommend this to a friend- Pros mentioned:Screen size
Poor battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Processor and screen are fine, but the battery 60 day old Chromebook barely lasts 3 hours. Nonsense.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the battery life is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Fair value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook is adequate for my needs. Display is sub par.
I would recommend this to a friendOh not so bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’ll do. Only needed a simple chrome book. Good value for the money.
I would recommend this to a friendMicrosoft edge versus Chrome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop only comes with edge not Google or chrome. Not familiar with working with Microsoft although it is Windows but still was not compatible with chrome.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Allan,
Chromebooks come with Google Chrome operating system and browser. Microsoft Edge can be downloaded from Google Play Store but it is not necessary to use the Chromebook. You can remove Edge from the Chromebook as well, if desired. If you need help with this please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Add a device have patience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good just getting printers to attach was a pain
I would recommend this to a friendShop somewhere else!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lost my laptop! No more needs to be said. The manager at the Phoenix Camelback store was rude. The one in Tucson is slightly better, but not by much!
I would recommend this to a friendNot an option
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook is junk. Not a fan of this operating system at all
No, I would not recommend this to a friendJUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could leave zero stars I would. Screen cracked after two weeks. Zero idea how it happened. Sent it back to Acer since that was the recommendation of the tech and it would cost more to fix it than what I paid. Internal crack that you cant see. JUNK. I would like to say you get what you pay for, but I don’t even feel like I got that. Do not buy!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear LorenaS,
We are very sorry for the inconvenience this has caused you; we can certainly understand you’re frustrated. Based on your comments it appears the LCD sustained a crack or break of some kind.
This type of damage does not occur due to age or normal usage of the device therefore this type of damage is not covered under the manufacturer’s warranty. With that said we do understand this is frustrating for you. If you encounter any issues in the future please feel free to reach out to us at 866-695-2237 and we'll see if there is something we can do to help.
Regards,
Acer America
A way to get your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good starter. Must be loaded from geek people. I have no idea how to use it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Joel,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Screen/Resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an overall dim screen. Not enough nits and possibly a resolution issue
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear KennethP,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the screen brightness is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
auto update lockup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has locked up on me twice now. Seems to be associated with auto updates and I don't see any way to stop auto updates.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello James,
Thank you for taking the time to leave a review on your Acer Chromebook Plus. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America