Customer Ratings & Reviews

I bought it, and so fast, have a nice design and te toich display it's amazing.

Working Great, Fast and Great Display, user friendly

Great laptop for my teenage nephew. Needed a computer for home use as well as school.

Acer Chromebook Plus, fast, simple, all the computer I need.

I bought this new and the motherboard stopped working after a year and a half. I guess the lesson is to buy an extended warranty when purchasing a computer. Too bad Acer does not stand by its product. In speaking with customer service, if it is out of the warranty period there is nothing they can do. Everyone one I spoke to was nice and professional, this is not a reflection of their service.

I'm really enjoying the Acer Chromebook Plus. Coming from Mac computers and iPhones the change has been easy to figure out how to use it. I have been enjoying finding new apps to accomplish the things I would use the Mac for. I love that I can access network drives for my files. This is a very capable device.

The Chromebook is fine. Minus 1 star for delivery, which was left on the ground next to the wrong rural mailbox, in an area with lots of mail theft, and rain.

Works and looks great! It is easy to use and convenient.

So far we are loving this for our freshman in high school. No glitches and easy to use. Lightweight, keyboard big enough for his teenage fingers, and meets his needs.

When it worked it worked great but there was a couple times and it froze and one time I turned it completely off. The next day the battery was dead and when I shut it down it had at least 40% battery left

Great chromebook. My 5 year old uses it to play minecraft. It took sometime to figure out how to set the parental rights though but the hardware is great!

I'm enjoying my chrome book very much and I'm pleased with my choice

This it's very good tablet , i love a lot i recommended. Thanks.

Do not buy this Chromebook! After 1-month, it started shutting off randomly, then keyboard buttons started to stick, then the space bar stopped working. Best Buy would not allow a return, honor the warranty to replace or assist with dealing with Acer. Acer would not replace the Chromebook because it was bought at Best Buy. Acer's only "warranty" protection is for me to pay to mail the Chromebook to Texas, providing my own required packaging (which recommends 5 inches of bubble wrap!), wait weeks, and then have the chromebook shipped back to me "likely" repaired. Acer confirmed this is the only option under the warranty. So I've paid a ton of money for a Chromebook and more $ to have it repaired, and will end up with one that might work and has been sent cross county several times. Terrible product with terribly customer service from both Best Buy and Acer.

Good product. Nice vision. best for professional use

Bought what I presumed was a brand new product and only about few days ago, I found out it wasn't. Chromebook died few days ago and battery wasn't taking a charge and charge light was not lit. Don't know where this unit came from and when I turned the unit over, there were loose screws on the back cover and one screw missing. When I removed the back cover, there was an unusually larger screw than what was installed in the unit. Seemed like the screw shorted out the circuit board after my attempts to recharge the battery failed. I have no intention of returning this unit to the store or get a refund but will no longer be a customer of Best Buy any more. Thank you for the sabotaged unit, may your store have some KARMA when customers read my post, ADIOS!!!

I purchased the Acer CB Plus 714 spin and it only lasted two months before I'm having to ship it off to Acer in TX for a warranty repair. First it was a loose hinge and now it won't even power on... complete failure. I can also hear what sounds like a part rattling around inside the case. This tells me there is a lack of quality control at Acer. I don't recommend this model.

Excellent chrome book plus purchased for 13 year old grandson.

I’m excited to see that Google is finally starting to treat the Chromebook as a real laptop compared to the child’s toy that it started with. Like a training bicycle for your toddler, Chromebooks were cheaply made disposable laptops that you could give to your child for the most basic computing tasks and not really care all that much when they poured soda all over or lost it on the playground. Not so with this Acer Chromebook Plus Spin 714: this thing is amazing! In case you did not know, the Plus in the Chromebook Plus name designation is not a marketing trick, but it is actually a new category of Chromebook that has additional software features unlocked by Google that are not available to Chromebooks missing the Plus name designation. Chromebook Plus devices include a faster CPU, more RAM, more Storage, a better Web Cam and a better Display compared to a non-Plus Chromebook. I think the most exciting feature unlocked on Chromebook Plus devices is the 12 months of Google AI at no cost. Getting 12 months of fun with Gemini Advanced and 2 TB of cloud storage allows you a wonderful preview of how A.I is changing the computing world - for better or worse with features like auto adjusting video call lighting and quality, Google Photos Magic Eraser, and full access to Google Gemini. So let’s talk about the physical Chromebook Plus. This thing looks great! My wife saw me typing on it and thought I was working on my Apple MacBook Air. As a convertible laptop Acer has done a great job with a very sturdy construction and solid hinges knowing that you will be bending it on a regular basis to convert it from standard laptop mode to tablet mode. With a backlit keyboard that has smooth and responsive keys and trackpad that is large enough to use (but not overwhelmingly huge) this Chromebook is a joy to type on. There’s dual Thunderbolt 4 ports HDMI and the power button the left side panel and a physical volume up/down button, RCA headphone jack and USB 3.1 using USB-A on the right panel. The unit includes DTS Audio with speakers placed on the left and right of keyboard. If there is one complaint I have about this machine it’s that the speakers are weak. They sound clean and crisp, but they are not loud. The included webcam has a built in privacy slider allowing you to easily disable the camera when not in use. The touchscreen uses Antimicrobial Corning Gorilla Glass and is responsive to the touch, offering a great amount of brightness and contrast for all the Youtube videos I’ve been watching lately. Battery life has been amazing and since the device charges with USB-C I can now charge my iPhone and this device with the same cable. Overall this is just a fantastic device!

Has a lot of positives, but is always randomly restarting. Acer acknowledges the problem and says a fix "should" be in SW v.131. I have v.132 and it restarts multiple times a day. I'm stuck with it and nothing will ever be as good as the original Pixelbook. I even liked the Pixelbook Go, but the screen was a little small. GOOGLE make a new Pixelbook!!! P.S. Speakers are weak even for basic needs.