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Customer reviews

Rating 4.3 out of 5 stars with 107 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the Chromebook Plus Spin 714 Laptop, highlighting its fast and powerful processor, excellent build quality, and convenient touch screen. Many users also appreciate the amazing battery life and perfect size for portability. While the laptop is generally well-received, a few users noted that it feels a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Pros mentioned:
    Build quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Chromebook with great speed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Chromebook Plus Spin 714 Laptop is a great Chromebook that’s fast and powerful. It comes with a 14" WUXGA Touch Display , Intel Core Ultra 5 115U with 8GB of LPDDR5 RAM , a 256GB SSD, and Wi-Fi 6E. At times I forget that I’m using a Chromebook because it feels like I’m on a high end Windows device. The device comes in a nice stealth gray color that shows no fingerprints on the cover, trackpad, and inside cover. By now showing fingerprints it keeps the device looking good at all times. When browsing the web the pages load very fast with little to no delay. The trackpad is very responsive and works well with no issues. The keyboard has good key travel and is easy to type on and keys have a backlight function. I’m not sure if the backlighting can be adjusted because there no shortcut keys to adjust and I have not found a way to adjust it in the settings. The device has a 360 degree hinge which allows it to go from all the way closed to being able to flip on the opposite side. The screen will convert to tablet mode when the screen is past the halfway mark. The keyboard will then become unresponsive so that you won’t have any inadvertent keyboard presses while it’s used in this mode. The touchscreen display is responsive to touch input and the graphics and quality look great. The one downside to this device are the speakers. The speakers are located on each side of the keyboard. I assumed they would sound great, but they sound very mediocre. The speakers can get quite loud but they have little no bass. They sound like really cheap speakers. The device is not silent when it’s pushed to its limit. The fans will come on because of the Intel chip inside. For most tasks the fan is fairly quiet. Other than that, I haven’t found much to complain about. Overall, this is a good Chromebook device which I hope to get years of use from it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Snappy performance, great display and AI ready

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have used other Chromebooks, this is my first exposure to a premium Chromebook. It is a Chromebook Plus, which means that it meets or exceeds minimum standards set by Google. In this case, that means an Intel Core Ultra 5 processor, designed for AI; 8 gig of RAM and a 256 gig SSD storage device. The high level specs, combined with a 10 year update path, ensure that the laptop is future proofed for a long time. The WUXGA touch screen display provides a sharp image with bright colors. Streaming videos is outstanding with a clear, sharp image and no pauses or stuttering. The aluminum chassis and outstanding build quality ensure a durable laptop with no chassis flex. As a 2 in 1 device, the laptop switches easily from laptop to a 14" tablet; or in an intermediate setting, makes it ideal for media consumption. Although the price is towards the upper end for a Chromebook, the performance is excellent with smooth operation and snappy response. Android users will find that it works seamlessly with your other Android devices. The laptop includes the Google Gemini app, which expands on the artificial intelligence capabilities of the Chrome operating system. Although I have played with it a little bit, I have only scratched the surface of its capabilities and I'm confident that Google will continue to expand on them as it develops the app. Adding value to the laptop, it came with a padded carry sleeve, which should provide added protection for travel. With its performance and flexibility, I expect that this will be my go to laptop for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. It would freeze on program. Had to close it down.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Vicki,
      We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Pros mentioned:
    Portability, Processor speed, Touch screen

    Rated 5 out of 5 stars

    Fast, size, love it except for restricted search

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Chromebook every single day and love it! It's faster than my Windows laptop and so far, no issues with bugs or security. Graphics are good and it's just the right size to sit on my lap without feeling heavy or bulky, yet big enough to clearly see smaller print on the screen. The only down side is Google. The search engine is so politically bias and filters out actual articles and news, that it's ridiculous. However, you can go to other sites directly to get the "real" news. I hate supporting a company that censors, but there's no real competition for this as of now. So if you can get past that, it's a good supplement to a full-scale Windows or Apple computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great Chromebooks – Perfect for My Kids!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a couple of Chromebook devices from Best Buy, and I’m extremely pleased with them. The setup was simple, the performance is smooth, and the battery life is impressive. My kids absolutely love using them for schoolwork and play—they’re fast, lightweight, and very kid-friendly. Great value for the price. Highly recommend for families!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for pixel book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my pixel book. Eight years old it limped so bad it barely worked. This Asus is a better than adequate replacement. I recommend to all my Chromebook plus using friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crash/Restart from sleep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine but the restart bug plaguing it and many others like it really kills it for me. Upon coming out of sleep the unit resets. Unfortunately it will be a return for me.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AnthonyM,
      We’re sorry to hear that your Acer Chromebook is restarting during use, and we understand how frustrating this can be. Google has released an update to address unexpected restarts in ChromeOS. The updated version, ChromeOS R137, is currently available on the Beta channel. This update is planned for release to the Stable channel in early June 2025. Once it's available, your Chromebook will automatically update to ChromeOS R137.

      If you continue to experience unexpected restarts after your Chromebook updates or have any additional questions, please reach out to our support team immediately at 1-866-695-2237.

      Regards,
      Acer America acer