Customer Ratings & Reviews
- Model:
- CP311-3H-K5WQ
- |
- SKU:
- 6529398
Customer reviews
Rating 4.6 out of 5 stars with 362 reviews
(362 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Chromebook Spin 311's ease of use, touchscreen functionality, and excellent battery life. Its lightweight design and reasonable price are also frequently praised. While some users mention limitations in RAM and storage, the overall experience is largely positive. Many appreciate its compact size and smooth performance for everyday tasks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and works like everything else i buy from here
I would recommend this to a friendRated 5 out of 5 stars
Her new Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves and enjoys her new Chromebook laptop ‼️
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly!! I was able to help my mother.
I would recommend this to a friendRated 4 out of 5 stars
Laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Christmas gift for my grandsons.12345678920
I would recommend this to a friendRated 5 out of 5 stars
My son love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 gb Ram is good for normal my son love it........
I would recommend this to a friendRated 5 out of 5 stars
Great little tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Wife Loves this little tablet. Great price
I would recommend this to a friendRated 5 out of 5 stars
Go Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Microsoft products .gogogoooooo google
I would recommend this to a friendRated 4 out of 5 stars
Great Basic Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid basic Chromebook. Purchased for kid use for travel.
I would recommend this to a friendRated 4 out of 5 stars
Acer chrome book
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband likes this. It is perfect for his purposes.
I would recommend this to a friendRated 4 out of 5 stars
Decent value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid computer but battery life is a little disappointing.
I would recommend this to a friendRated 3 out of 5 stars
Nice little computer but useless for purpose.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to take on a cruise with me to play DVD's. Had trouble loading the software. I took it to Geek Squad, and they were useless. Then called Geek Squad and was told they didn't support Chromebooks??? Needless to say, the purpose for which I bought it didn't deliver.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good Bye Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased a fair amount of TV’s, Laptops, and Chromebooks from Best Buy over the years, but after this transaction that will not be the case going forward. On July 12 I purchased a Chromebook which was on sale. The screen started going on and off, so I returned it July 26, hoping to get an exchange. This was 14 days after purchase and with in the return/exchange period listed on their website. The clerk handling the return was very pleasant, and I never lost my cool while discussing options. They would refund my initial sale price. But since the sale was over the item’s normal price was a little over !00 higher they would not let me exchange it for the same item. A manager confirmed that they would exchange it. There was some mention that the sale price included a 30 or 60 day free subscription to YouTube premium and or some antivirus software. I already have a premium subscription so that was of no use to me, nor is the antivirus software. I am not sure if this is how they get around not honoring an exchange. But. Since the largest online retailer will allow customers to return/exchange items, that is where I will be making purchases in the future.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Chromebook for my 7 year old at an incredible price.
I would recommend this to a friendRated 4 out of 5 stars
Serviceable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is adequate for light use and I have no complaints.
I would recommend this to a friendRated 3 out of 5 stars
Just ok.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very robust, but gets the job done for simple computing tasks.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Speed, WeightCons mentioned:Ram
Rated 5 out of 5 stars
Great Entry Level Chromebook1
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device reminds me of my "other" major laptop, similar in both looks, its silver color and overall build. The Acer Chromebook in my opinion is an entry level computer, which lacks large hard drive storage space, as well as a large amount of RAM (random access memory) but it tends to do a decent job for my intents and purposes. In defense of this Chromebook, this item is not meant to compete with those "other" products and I'm quite pleased with the product's speed and multi-tasking capabilities. The device has a nice keyboard layout, which tends to be responsive and easy to use. The spacing of the keys is perfect for me and reaching the upper and lower keys was easy. It has a super thin design and so far during my testing, battery life tends to be stellar. It is super lightweight and doesn't bog you down with weight. The device has a very simplistic look to it with no fancy bells and whistles, which is fine by me as I basically use this product for composing emails and surfing the internet. The device has Google messaging and Google Meet which I will use in the future, and you can access tons of Android apps for your pleasure or work duties. I found the after extensive usage, the product remains cool on my lap. The unit's performance is smooth, and I encountered no stuttering effects. I navigated websites efficiently and quickly. With its 64 gigabytes of storage, it should be just perfect for casual consumers. The product lacks an abundance of ports, so I would suggest paying attention to exactly what you might need. So far, I am loving this new device. It runs well and so far, it doesn't run hot. Although the build of this product is plastic, it seems to be manufactured fairly well. The unit is versatile, light, has a good price point and should make shoppers looking for an entry level machine super happy.
I would recommend this to a friend Rated 3 out of 5 stars
Chromebook S311
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband really likes his. He mostly uses it like an iPad. I, on the other hand, got so frustrated with mine, I haven't touched it in two weeks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay laptop poor video quality very basic but the price was good.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Anthony,
Thank you for taking the time to leave a review on your Acer Chromebook. We are sorry to hear that the picture/video quality is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 3 out of 5 stars
skipping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this because I was having trouble with my table skipping all over while I am reading an article now this is doing the same thing
No, I would not recommend this to a friend- Pros mentioned:Battery life, Ease of use, Weight
Rated 5 out of 5 stars
Great travel companion
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Acer Chromebook spin 311 for both of my kids. They absolutely love it and fight over it all the time. This is the computer that we take on trips, both short trips and long vacations. It's super lightweight, the battery lasts a very long time and it was easy to set up. The charger is USB-C, but the inverter that it comes with is actually heavier than the actual computer. Which is one of the few cons that we have. They love that you can flip the keyboard backwards into a lay flat position and use it like a tablet. Or you can have the keyboard in front and use it as a computer to type on. My daughter's written a couple papers for school as well as played all her favorite games. I'm a tiny bit worried because the weight is so light that one accidental drop may break it, but so far so good! My kids are constantly fighting over who gets to use it, which is a plus. I would highly recommend this computer if you are looking for an easy travel laptop that does everything you need it to do and more!!
I would recommend this to a friend












