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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 175 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the Chromebook Spin 514's touchscreen, ease of use, and excellent battery life. Many appreciate its performance and screen size, finding it to be a good value for the price. The lightweight design is also frequently praised for its portability. Overall, the feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 175 reviews
  • Rated 1 out of 5 stars

    Is it a laptop if it will not run Windows software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that this was not a computer that will run Windows software. I assumed that was what a "laptop" was. It says no where in the description that this is the case. Had to return it. I understand that this happens a lot.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Willied,
      This is a Chromebook that runs the Chrome operating system as stated in the description. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
      We understand you returned the product but if you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves it! While still learning all the options, able to draw her art. She loves it, therefore I do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything wasn’t easy. App that I needed to set up printer wasn’t working from the first attempt. Cartridge with the black ink after first printed page stoped working. And troubleshooting didn’t work. I was disappointed because time when I can return it passed. It is working now. But it is not something that I expected. And ink cartridges are so fragile!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. My son is using this for online school and this has met all of his needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this as an upgrade for an old Acer Chromebook that had lost support. It is an improvement in almost every aspect. The display, although just 180P, is large, clear and bright. It is really fast, and probably could run WIndows 10 instead. My only issue is random restarts with one specific Android puzzle app. It could just be the app , but it is bothersome that an app could cause a restart. Without the restarts, it would have 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Spin 714 instead and love it, but the 514 would have been just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So far I am impressed...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast chromebook. I was looking for something to replace my old tablet. The processor is fast with hardly any lag. I got this on sale and saved $220. Good investment. Updates until June 2030.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. George

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great new features better than my old Chrome. And I don't have anything else to say about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine for an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing notebook! Windows never more! Thanks #googlefte

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of assistance , to evaluate product and ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer okay , hard time getting someone to help, ask questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer I would buy another one for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer that fills the need for mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product definitely rescind it to anyone looking to purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it and it works great and fast and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, im a moderator and i use it for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Chromebook and Best Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wook really nice I’m using really good ??????

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended this computer so I know it's a good one. I'm more old school so having a little trouble getting used to it but convenient on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Acer Spin 514 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I want. Would buy again. Happy with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly switches into tablet mode so that you c

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot type anything on this computer because it constantly switches into tablet mode which turns off the keyboard and touchpad. I bought one and it wouldn't work right from the get-go, so I returned it and ordered a replacement. The replacement worked well for an hour or two, that ever since then I cannot even type a full word before the keyboard and touchpad shut down. I will be returning it and contemplating whether to try one more of this model, because the design is very good otherwise, or just go with something more dependable. I love Chromebooks but you have to be able to type on them!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Bryan,
      We are sorry to hear you are having trouble with your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer