Customer Ratings & Reviews
- Model:
- XV270 X1biip
- SKU:
- 6617472
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nitro 27" monitor for its overall performance and refresh rate, making it a good value for the price. Users appreciate the monitor's size and viewing angles, as well as its connectivity with laptops. Some customers wish for a higher resolution and have noted concerns about the black levels.
This summary was generated by AI based on customer reviews.
not so happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first monitor that we bought failed in two days - we promptly gathered all of the return information and receipts to return it to the store - the sales associate was less than pleasant; even though there were other sales associates around we had to go and pick out a new monitor
No, I would not recommend this to a friendSimilar looking models, not similar features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this by mistake there is an almost identical model that has built in speakers. This one does not the screen itself looks great. It’s very responsive very fast, but I was looking for this monitor with speakers so that I wasn’t stuck using headphones on my computer or gaming system that I have hooked up to it be mindful not all monitors have speakers and I just missed that this one did not. Lower rating mostly advice because I was frustrated. I wasted the time.
No, I would not recommend this to a friendDead pixel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dead pixel at the bottom of the screen when I first turned it on super disappointing
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ColtonH,
We are sorry to hear this and we understand this is frustrating for you. Acer has a pixel policy posted here: https://community.acer.com/en/kb/articles/581-defective-or-stuck-pixels If the monitor meets this criteria or if you have any questions about the policy, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Damaged acer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it arrived damaged.Went to store and did not have a replacement. But had to change brands.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear James,
We are sorry to hear your Acer monitor arrived damaged. Based on your comments it appears this may have happened during shipping. We are sorry you were unable to get a replacement but are glad you were able to get a refund/exchange.
If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
NO HEADPHONE JACK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mine didn’t come with the headphones jack , i even bought speaker for it
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear TrinidadG,
Not all monitors have built-in speakers and audio output capabilities. While some monitors do include speakers or audio output ports, a significant portion of monitors, especially those designed for specific purposes like gaming or professional use, do not. If this monitor is not meeting your requirements please contact Best Buy for any return/swap options so you can get the monitor with the specifications you want.
We appreciate you taking the time to write this review.
Regards,
Acer America
Failed After 4 Months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Stopped working within 4 months. Typical pain in the butt manufacturer warranty requires me to send it in for repair. Takes 3-4 weeks. Total garbage.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Chris,
We are sorry to hear your Acer Nitro monitor stopped working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. While the warranty does require the monitor be serviced at our repair center the turn around time is generally 7-10 business days. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said that has a headphone jack but it does not. You can’t hook up any type of speaker or headphones to it so for a gaming monitor it is not very good
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear PrentissN,
In checking the specifications of this monitor on the Best Buy product page and also on Acer's product page. These sites do not show this monitor has a headphone jack. We are not sure where you saw this information but if the monitor does not meet your needs please contact Best Buy for your return/swap options. They will be best able to help you with your order.
If you need technical assistance for your monitor please contact our support team at 1-866-695-2237 and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Waiting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not come and I was waiting for two weeks and they still didn’t give me a refund
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear ShalomE,
We are sorry to hear you never received your Acer Nitro monitor. We suggest you contact the reseller or Best Buy directly to inquire about this; they will be best able to help you with your order. If you should need technical assistance with an Acer product in the future, please contact our support team at 1-866-695-2237 and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America