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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Nitro 5's performance, graphics capabilities, and keyboard responsiveness. Many also appreciate its affordability and ease of use, noting that it's lightweight and has effective cooling. However, some users point to shortcomings in battery life and storage capacity as areas for improvement. The speakers also received criticism for their subpar audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 806 reviews
  • Rated 5 out of 5 stars

    Robert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is super cool. I love the red lights on the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this laptop to replace my old one and it’s been amazing so far. Graphics are crisp and so is sound. Streaming on this laptop works really smoothly. Really nice, big screen. I would recommend this laptop to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. I really didn’t expect to have a decent quality competitive video card but this is definitely worth the price. Good for portable gaming but works well as a multi purpose gpu source. Decent for ML.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    great gaming laptop with easy upgrades

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly this laptop is great for a on the budget. later down the line you can upgrade parts like your ram and storage. and the box comes with instructions on how to upgrade, along with extra parts.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good starter Gaming set up.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can handle a surprisingly high level of games, with a pretty nice battery life. I played Smite, Civ 6, and games of similar intensity and it performed acceptably.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to be able to play some of the more visual demanding games with friends and family and this laptop delivers. Great price for an entry level gaming computer. It's not best of the best but it's a great contender.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop for light CAD work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for light CAM and CAD work. Runs Fusion360 decently. Purchased so I can run my DIY CNC router from this without running back and forth with an SD card to my main PC to make slight changes. Now I can make edits right in the workshop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs the games I want really well, no problems. Looks really sleek. I guess the only small problem I have is when I plug something into the headphone jack it doesn't recognize it as a pair of headphones immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    game time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use when work out of town to play my video games ,plays them without any problem . the last laptop i had was an hp and the games ran crappy and very slow

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed STEAM right away and it works like a champ! Bought this or my daughter with all the red Logitech hardware and it all matches perfectly and works as great as expected! Daughter also uses it flawlessly for video and audio editing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not the device's fault, but a bit of an experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was worth the hassle it was to get a working one, but it took 3 to get one to boot. Runs basically anything you can throw at it with ease. Under load the device can get noisey but its letting you know that your working those 6 cores.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Girlfriend loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace her old laptop. She mainly plays Sims 4, but at least it can be played at the best settings and with mods for once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, boots up very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, boots up very fast, completes all projects I’ve used it for so far. Only down side I’ve seen is it’ll sometimes not come back on when you close the screen and open it back up later, forcing you to hold the power button till it shuts down. Also when trying to update the computer I’ve gotten a blue screen error a few times. Besides that this thing is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Easy setup & the price was right! Excellent customer service by BB, from online ordering to curbside pick up. I did eventually upgrade memory to 16 & added a 2nd M.2 drive. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    GREAT ENTRY LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC! Although slightly disappointed as it is not a supported graphics card for oculus. (GTX 1650) but can attach an e-GPU for VR on the go. Plays pretty much ev itery game from medium-Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t purchase for gaming but for capturing. This laptop surprised me with its ability. I did upgrade the ram to 16 gigs and am highly impressed. Tested with games and for 1080p I’m very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Acer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter who does Sims, You Tube, photos, listens to music and surfs the internet. Has only had for 2 weeks but she likes it so far. She still has a lot to learn about it but that will come with time.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Pretty good mate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great basic, budgeted gaming laptop. Decent graphics card and good processor. What's best it comes with upgradable slots in the motherboard for those that want to improve on it-- which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing entry level gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new NItro 5 with AMD runs very smooth. The fans are very quiet. Even running WoW classic at higher settings for several hours, I experienced minimal frame drop and the fans never ran loud. The keyboard back light turns off after 30 seconds, but f you want them to run longer (for night usage) it can be found in the nitro sense settings. Even though the screen is 60hz, its still looks very good with both video and games. If youre left handed the touchpad is skewed left so it feels comfortable but if youre right handed, it feels too off, but that can be fixed using a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for game and work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. It's 5 lbs, but my old 17" laptop which is 7 lbs. Fast and with 2 upgradeable storage options and one ram slot should you need to edit video. Keyboard is good size with num pad. The only downside is probably fully red led backlit keyboard for me it's personal choice. However the CPU is the key for this purchase. Good ventilation, not slim laptop good for games and productivity. For serious gamer of course please hook up a gaming monitor with keyboard and mouse. It will work better than a lot of based model pc and laptops.

    I would recommend this to a friend