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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 806 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Nitro 5's performance, graphics capabilities, and keyboard responsiveness. Many also appreciate its affordability and ease of use, noting that it's lightweight and has effective cooling. However, some users point to shortcomings in battery life and storage capacity as areas for improvement. The speakers also received criticism for their subpar audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 806 reviews
  • Rated 4 out of 5 stars

    Affordable Hexacore, WiFi6 & Discrete Gfx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *This laptop qualified for 10% birthday discount savings Honestly, the keyboard is a deal breaker, especially if it's for gaming. The key actuation pressure is very firm and I find myself missing keystrokes (coming from an OG Apple 108-key). The next gen Nitro has white on black keys and white back-lighting... If you main this laptop then you'll most likely adjust to the typewriter keys, but expect typing fatigue if you're in school and write papers. Red on black is a painful design error that's intensified by the red-only back-lighting (visually uncomfortable back-lighting in dark rooms). They key legends are reversed from clear red plastic and almost require constant back-lighting (except for WASD and arrows keys, huh?!).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good entry level laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level gaming laptop. I don't play anything all too graphic intensive, mostly just LoL. It meets all my requirements while still being silent and getting decent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent budget gaming laptops with a lot areas to expand. We actually bought the first Nitro 5 for our daughter 2 years ago and I finally broke down and got one for myself so we could play a couple of games on Steam together. We found with her laptop, the 256GB SSD filled up quickly so we threw in a TB HDD for game storage and left the SSD for bootup and run. Knowing that, I bought a TB HDD when I ordered this laptop and installed it before I even booted the computer (Thank you, YouTube). It has been great to be able to replace my old antique Toshiba laptop and actually play some games with my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs cool and quiet, excellent build quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many reviews, this Acer Nitro run very cool and I really like the build quality! The keyboard types well, not really crazy about the red letter keys but it's okay. Great value even at $670.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Easy to set up, great graphics and easily handles the speed of the games he plays. His only wish would be for larger SSD. But this is a fantastic machine for the price. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop for school and games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Windows 10 and my games are all running smoothly thanks to the Ryzen and 1650 combo given. A 1650 is definitely better than a 1050 TI! Although, I highly recommend that you upgrade the RAM to 16GB, because Ryzen really benefits from dual-channel speeds. Make sure to match the RAM model exactly! I love that this is so upgradeable. There's a spare M.2 slot, and even an addition 2.5" slot (with adapter in a box) as well. Adding in storage is extremely easy and helpful when you add games. This is smaller than the older Nitro 5 I replaced, which is appreciated. I doubt you will find a better laptop for the price. This is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great laptop, unfortunately i have to send in for repair. I dont fault best buy and acer was quick to honor the warranty. Plays all of my games with no issues. I still recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Absolutely Nuts!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. I can run my game, run YouTube, and video edit at the same time with no lag. I’ll have it split screened in my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performer, well built

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs well and has good build quality. I am very happy with the screen, which was a nice surprise as many professional reviews were not positive about it. Battery life is indeed long. The downside is that even though software is up to date, there have been many instances of the screen failing to turn on when the device is powered up, requiring a soft reset. The system is up to date. I would rate 4 1/2 stars if possible but cannot in good faith give it a perfect score. I suspect it will be possible to fix this issue eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    AcerNitro5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is very good. The SSD and memory are small but is easily upgraded. So after the upgrades i am very happy everything is going smoothly and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gaming Laptop for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this gaming laptop last year for our 13 year old from Christmas & he loves it. The graphics are great and he has had no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good entry level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Wasnt sure if it would be good, but my son likes it better than his HP Pavilion gaming laptop it replaced. Both had similar specs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for gaming and for school and reports that so far it’s working great for both.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best budget computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for gaming and e learning, really fast and get me up to 100 FPS on games. Would recommend to other people.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer and I was just wondering if while you game are you supposed to have it plugged in because it dies fast if not plugged in while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good mainstream gaming machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well and keeps my daughter happy. A good gaming machine without breaking the bank and one she will be learning how to do the memory and storage upgrades using

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little gaming rig for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far. Bought this for my son. He uses it to play Minecraft, Terraria, and a few other games. Nothing that's highly demanding. It works very well for those titles.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best value =]

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had it for a couple weeks and this laptop has been nothing but amazing... super cool temps and good performance. highly recommend to anyone on a budget for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Compromise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great gaming laptop for beginners, a Christmas gift for my teen, great compromise, powerful enough for games with the normal functionality of a laptop for streaming and more

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacement laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop died and this was a great replacement for it. Really a good upgrade for her with an SSD, much faster processor and an included Nvidia graphics card.

    I would recommend this to a friend