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Customer Ratings & Reviews

Your price for this item is $575.99
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The comparable value price is $719.99

Customer reviews

Rating 4.3 out of 5 stars with 903 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Nitro 5's performance and graphics capabilities, frequently praising its smooth gameplay and visuals. Positive feedback also highlights the keyboard's backlighting and the laptop's affordability. However, some users express concerns regarding battery life and the system's tendency to overheat. Additionally, the hard drive speed and weight are mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 903 reviews
  • Rated 5 out of 5 stars

    Great gaming computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love playing Fortnite on this. It’s portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t slow down, great quality, Camera is good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is fast and has tons of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lsptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this laptop. Perfect for my son. I recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had window update crash the hard drive in the first 2 weeks but geek squad replaced the hard drive & runs great. bought it for my sons marketing degree in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses it for his gaming it’s perfect for that use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for schol. It meets all his needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this laptop. Not a single complaint.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for lower level gaming, not great gamers laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times it locks up when playing games... and have to shut it down and restart it. Not as powerful as I thought, or isn't much of a gaming laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming laptop however no cd rom drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed a gaming laptop would a cd drive to play all of my old games, but this didn’t. I had to purchase an external cd/dvd drive to make it work

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Dies a lot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop hard drive dies a lot but it’s decent, it’s a ok but would not recommend it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer ran great but the display was dull. Also the color range was limited. Good gaming computer for someone on a budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    low price low value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. If looking for a real good gaming computer you need to spend the money on one. This is ok for what you pay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but have had problems right from the get go freezing screen etc. I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product/Customer Service just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as expected. We like Best Buy because of their price match. The customer service was less than average :(

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Blank Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a gaming laptop, very disappointed. My daughter purchased this laptop for her Interior Design program so that AutoCad and other Software would run smoothly, but it keeps shutting off with a blank screen. Also purchased Webroot security, which we had to take off because it slowed down the computer so badly! Have only had the computer since June 2018.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    Would overheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In under an hour and shutdown returned really love the graphics card

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Lsams
      We are sorry to hear your Acer Nitro laptop is shutting down during use. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=c8790890cffc474ed3dcee727bdd9d4ca1c26db8
      We appreciate you taking the time to write this review, and we hope to hear from you soon.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fro gaming but it does every little fingerprint. I have to literally wipe it off every little second

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performed above average for gaming the building quality should be a little impeoved though

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Gave it 2 tries...DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday for my son, he put fortnite on it and the HD crashed. Returned to store, got replacement in 5 days. Again, put fortnite on and again HD crashed. For a gaming computer, I would expect to be able to load the most played game in the planet without issue...apparently not

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Bret,
      We are sorry to hear you are unhappy with your Acer Nitro 5 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=29b95fcb7446914db64a9fdfb3dc449fb50b6f8c

      We appreciate you taking the time to write this review.
      Thank you
      Acer America acer