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Customer Ratings & Reviews

Your price for this item is $575.99
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The comparable value price is $719.99

Customer reviews

Rating 4.3 out of 5 stars with 903 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the Nitro 5's performance and graphics capabilities, frequently praising its smooth gameplay and visuals. Positive feedback also highlights the keyboard's backlighting and the laptop's affordability. However, some users express concerns regarding battery life and the system's tendency to overheat. Additionally, the hard drive speed and weight are mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-903 of 903 reviews
  • Rated 1 out of 5 stars

    It was great while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of owning it the motherboard went bad. Of course it happened right after my warranty ended. Extremely disappointed that I only got a year out of this laptop after spending so much on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OMG most horrible consumer electronics experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steer clear. If its not one thing its a nother. First time best buy genius, was able to flash the bios. Next time a youtube vid saved me. Can't wait to see whats next - Not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer breaks quite easily. The screen cracked from opening and closing it. This is not covered under warranty.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Laura,
      We are very sorry for the inconvenience this has caused you; we can certainly understand you’re frustrated. Based on your comments it appears the LCD on your Nitro 5 sustained a crack or break of some kind. You can see examples of an internally cracked LCD here: https://us.answers.acer.com/app/answers/detail/a_id/2122
      This type of damage does not occur due to age or normal usage of the device therefore this type of damage is not covered under the manufacturer’s warranty. With that said we do understand this is frustrating for you, and we want to work with you to see how we can help improve this experience.
      If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=dfd353099190ad024cb86814833956fd25845363

      We appreciate you taking the time to write this review.
      Thank you
      Acer America acer