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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 123 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are positive about the Nitro 5's gaming capabilities, price point, and performance. They appreciate its speedy SSD and find it to be a great budget-friendly option for gaming. However, they are less enthusiastic about its battery life and screen quality, with some users noting that the screen could be brighter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 123 reviews
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good to use. My father likes it. Cheap price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to use. buy it for my lab. may recommend to others later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works like a charm and runs graphics great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for photo editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one for Short film makers to introduce visual effects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item good item good item good itemgood itemgood item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has larger memory than the one i bought previously. good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great solid pc good battery life, no flaws that i can see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best cheap gaming laptop to purchase so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with all of the good modifications and the awesome Processor the device runs slow and gives a lot of blue screens while I’m running weak games if I have the chance to return it I would it’s too much money for a low performance

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Mohamad,

      We are sorry to hear you are unhappy with your Acer Nitro 5 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=1b7f6fccb263f602ecdc60758fe272b06fa2fcf0
      We appreciate you taking the time to write this review.
      Thank you
      Acer America Acer

  • Rated 3 out of 5 stars

    good specs, but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is okay for now, the only concern is too heavy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice Laptop but Missing Things with NO Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop but missing the Hard Drive Caddy with Cable ...so kinda hard to add my files to a laptop without a 2nd HD that can hold the 1.5 TB of my data the 250GB SSD that came with it cannot!. Contacted support with Case # 5177900U ..they want me to purchase the missing parts instead of making it right! I won't hold my breath having registered the warrenty that anything else will be helped by acer should something break!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear RippedOff,

      We are sorry to hear this; we would be happy to send you a hard drive kit for your Acer Nitro 5 laptop. If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=0f880772801250b161eb01542a4fa5f30a6b131b
      We appreciate you taking the time to write this review.
      Thank you
      Acer America Acer

  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Lightning fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters, I don't use this computer (or any computer) much for gaming. I tried Fortnite on this laptop, and it ran fine for me. No issues at all playing over WiFi. I have always preferred console, but if you're looking for a laptop to play games, this seems like it will do the trick. Now the real review. This thing is lightning fast. I was on a bit of a budget, but wanted something with power and speed. If you're in a debate between a "gaming laptop" and a "normal laptop", but you care about performance more than battery, touchscreen, or whatever else they try to appeal to mass audiences with, go with the "gaming laptop". I am blown away by the performance of this thing. Navigating busy pages, dealing with large excel files, and streaming videos at the same time is seamless. Probably "overkill" for what I do, but I wanted something with speed, and that's exactly what I got. I get about 4 hours out of my battery which is totally fine with me considering there are outlets everywhere, and i'm almost always connected to an external monitor at a desk. The screen is decent, could be a little brighter. The trackpad would be my biggest complaint. It's pretty responsive and completely acceptable, I just don't really like the feel compared to other laptops I've used. I have an external fan under the laptop, but never turn it on. I leave it under the laptop so it has some more room for air. The laptop stays pretty cool after hours of use without turning the external fan on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the laptop for 4 days and ended up returning it because it heat throttled so bad that playing basic games would average around 15 FPS. Only reason why I gave it a shot was the sale price but even at that price point it wasn't worth the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GOING BACK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than a half hour I got 2 BLUE SCREENS and a "Cannot find a bootable device" ERROR. GOING BACK

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Kookie,

      We are sorry to hear this; we understand you returned the Acer product but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      Best regards,
      Acer America Acer

  • Rated 1 out of 5 stars

    crashed in 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crashed in 6 months in light use.crashed in 6 months in light use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an affordable gaming laptop and that is what i got. My screen would also time out when on battery like the others but thats not a fault of the computer thats a battery saving setting. I went into sleep settings and set the screen not to blank out on battery. The other reviewers are right the outside plastic feels cheap but i didnt buy it for the looks or feel. I wanted something that i could afford that incoukd game from. So far i have played sea of thieves, fortnite and SWTOR without issue. Its exactly what inwas looking for. If you want soemthing that looks and feels nice pay the extra couple of hundred dollars for that but for me l only care about the internal hardware and this is an amazing deal if thats what you are looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived with a defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a defect, would randomly shut down when unplugged

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Good laptop, A few issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price, I paid 599 for the laptop on a flash sale.This is a solid price for a laptop with a 1050ti. Only complaints i have is the internal SSD isn't that good, Its alright at best but definitely swap it out with a samsung SSD or anything better. There is no easy access to this driver so the entire bottom piece needs to come off to have access to it. Another issue is that the keyboard backlight times out in 30 seconds and according to the acer forums, there is no way of changing this. Overall 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    GREAT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for work, because I had a cheap hp that was pretty slow. I was intending on buying a Macbook Pro, but when I decided to look at other options, I found the Acer Nitro 5, which ended up being a few hundred dollars cheaper with double the specs. I'm not a huge gamer, but I recently started playing PUBG and that had alot to do with what swayed my decision to get a gaming computer. I am extremely happy with my purchase. It runs the game flawlessly and the graphics look great, especially paired with the Samsung 27' curved monitor I just bought to go with it. This is by far the best laptop I have ever owned and greatly exceeded my expectations. It's really more than what i needed because most of what I use it for is for work, and I just use a web based software. I highly recommend this laptop to anyone though.

    I would recommend this to a friend
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